At a Glance
- Tasks: Deliver exceptional customer service and promote beautiful interiors in a vibrant retail environment.
- Company: Join OKA, a passionate homeware retailer with a fun and nurturing culture.
- Benefits: Enjoy 33 days holiday, health cash plan, discounts, and more perks.
- Other info: Flexible weekend hours in a scenic Cotswolds location with great career growth.
- Why this job: Be part of a creative team and inspire customers to create their dream homes.
- Qualifications: Previous luxury retail experience and a passion for customer service.
The predicted salary is between 13 - 16 £ per hour.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a part-time Interior Sales Advisor (14.5 hours per week) to support our Retail Team, based in OKA Broadway working weekends. This beautiful Georgian farmhouse displays our range of furniture across three storeys, in a homely setting that offers you the chance to gain abundant inspiration.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Interior Sales Advisor is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors. This Interior Sales Advisor (14.5 hours- Weekends) will work Saturday: 09.15- 17.45 and Sunday: 10.15- 17.15pm.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
Interior Sales Advisor (14.5 hours- Weekends) employer: OKA
At OKA, we pride ourselves on being an exceptional employer that fosters a fun and nurturing environment where our team members feel valued and inspired. As an Interior Sales Advisor in our stunning Broadway store, you'll enjoy a unique work culture that encourages creativity and personal growth, alongside a generous benefits package including 33 days holiday, health cash plans, and discounts with over 60 UK retailers. Join us in the picturesque Cotswolds, where your passion for beautiful interiors can flourish while you help customers create their dream homes.
StudySmarter Expert Advice🤫
We think this is how you could land Interior Sales Advisor (14.5 hours- Weekends)
✨Tip Number 1
Get to know the brand inside out! Dive into OKA's history, values, and product range. When you walk into that interview, your passion for beautiful interiors and understanding of their ethos will shine through.
✨Tip Number 2
Practice your soft selling skills! Think about how you can link-sell products in a way that feels natural. Role-play with a friend or family member to get comfortable with the flow of conversation.
✨Tip Number 3
Show off your customer service chops! Prepare examples of how you've gone above and beyond for customers in the past. This is your chance to demonstrate that you can create lasting relationships, just like OKA does.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the OKA family right from the start!
We think you need these skills to ace Interior Sales Advisor (14.5 hours- Weekends)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for beautiful interiors shine through! We want to see that you’re genuinely excited about the role and the OKA brand. Share any personal experiences or inspirations that connect you to our mission.
Tailor Your CV:Make sure your CV is tailored to the Interior Sales Advisor position. Highlight your previous luxury retail experience and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Personable:In your cover letter, don’t be afraid to let your personality come through. We’re all about creating a fun and nurturing environment, so show us who you are! A friendly tone can go a long way in making your application stand out.
Apply Through Our Website:Remember to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the OKA family!
How to prepare for a job interview at OKA
✨Know Your Stuff
Familiarise yourself with OKA's product range and brand ethos. Understand their commitment to beautiful interiors and customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you built relationships with customers and resolved any issues, as this is key for an Interior Sales Advisor.
✨Be Ready to Sell
Brush up on your soft selling techniques. Think of ways you can link-sell complementary products during the interview. This will demonstrate your ability to meet sales targets and enhance the customer experience.
✨Embrace the Culture
OKA values a fun and nurturing environment, so be sure to express your enthusiasm for working in a team. Share your thoughts on how you can contribute to their positive culture and support your colleagues on the sales floor.
