OKA in Guildford is seeking a Client Experience Lead to deliver a premium shopping journey on the sales floor. Reporting to the Store Manager, you will coach Sales Advisors, champion exceptional service and drive performance against key store KPIs.
You will nurture client relationships through styling advice, home styling and trade referrals, role-modeling our values on the shop floor and ensuring every customer feels inspired and valued in every interaction.
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Luxury Client Experience Lead & Styling Coach in Guildford employer: OKA
At OKA, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Packaging Technologist, you'll benefit from a comprehensive package including 33 days of holiday, enhanced parental leave, and opportunities for professional growth within our dynamic team. Located in the UK, we are committed to sustainability and innovation, ensuring that your contributions will make a meaningful impact in the furniture and homewares industry.
