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For Companies At a Glance
- Tasks: Lead day-to-day ecommerce operations and drive online growth for a premium interiors brand.
- Company: Join OKA, a leading British interiors brand with a vibrant culture.
- Benefits: Enjoy 33 days holiday, generous discounts, and a range of employee perks.
- Why this job: Make an impact in a hands-on role while working with a passionate team.
- Qualifications: 4+ years in ecommerce management, ideally in luxury retail, with strong analytical skills.
- Other info: Dynamic environment with opportunities for professional growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Ecommerce Manager (Maternity Cover) role at OKA.
We are a British interiors brand with 15 stores, an established Interior Design and Trade business, a mail-order service and a thriving website. This is a maternity cover contract for an experienced, commercially minded Ecommerce Manager to lead day-to-day website trading, deliver seamless customer experiences, and drive online growth.
This is a hands-on and varied role covering trading, campaigns, optimisation, analysis, and briefing in new functionality with our Shopify agency. It’s a great opportunity for someone who enjoys working across both the commercial and technical sides of ecommerce.
This role is a 9-12 month fixed term contract.
Key Responsibilities
- Trading & Conversion
- Lead day-to-day trading of the UK website, ensuring products and content are accurate, inspiring, and optimised for conversion.
- Own ecommerce KPIs (conversion, AOV, traffic, bounce/exit rates) and deliver actionable insights.
- Partner with merchandising and supply teams to manage product lifecycle, availability, and trading opportunities.
- Brief and coordinate homepage updates, landing pages, and digital assets with design, copy, and SEO teams.
- Maintain consistency in brand storytelling and luxury presentation across all pages.
- Support SEO performance through optimised site structure, content briefs, and collaboration with SEO partners.
- Manage and optimise Advanced Commerce, our Search & Merch tool, to deliver effective search results, personalised recommendations, and strong merchandising rules.
- Campaigns & Promotions
- Manage seasonal campaigns, promotions, and new product launches, ensuring flawless on-site execution.
- Collaborate with marketing and CRM to align campaigns across channels.
- Implement A/B testing to optimise UX and promotional performance.
- Analyse customer journeys, site performance, and competitor activity to identify growth opportunities.
- Run tests, track results, and implement improvements to enhance UX and conversion.
- B2B (Trade) Site Support
- Help maintain and update the Trade instance of our Shopify platform, ensuring product and content accuracy.
- Support content changes and promotional activity tailored for B2B customers.
- Technical & Operational Support
- Act as the first line of problem-solving for ecommerce issues, including stock discrepancies, order flow, and site performance.
- Support integrations between Shopify and other business systems (ERP, CRM, finance).
- Brief in new functionality and fixes to our Shopify development agency, ensuring requirements are clear and timelines are met.
- Carry out site audits and testing to ensure a smooth and reliable customer experience.
- Manage, coach, and develop one direct report within the ecommerce team.
- Foster collaboration across merchandising, marketing, and creative functions.
About You
- You will be an agile, hands-on ecommerce professional with both trading instincts and technical confidence. You’ll thrive in a fast-paced retail environment, balancing commercial performance with troubleshooting and delivery.
- 4+ years’ experience in ecommerce management, ideally within premium or luxury retail.
- Strong track record of delivering digital sales growth and optimising online performance.
- Hands-on experience with ecommerce platforms (Shopify Plus preferred) plus GA4.
- Experience managing on-site search, recommendations, and merchandising tools.
- Confident in problem-solving technical issues, working with integrations, and briefing agencies on new functionality.
- Proven analytical ability with confidence turning data into actionable insights.
- Excellent organisational skills, with the ability to manage multiple priorities to tight deadlines.
- Strong communication and cross-functional collaboration skills.
- Creative eye for online merchandising, UX, and brand storytelling.
- Positive, solutions-focused mindset with a passion for interiors and the OKA brand.
Benefits
- 33 days holiday (including bank holiday entitlement), plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Generous staff discount: 45% rising to 65% following 1 year of service
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If you would like to apply for this position, please send your CV and details of your current salary, salary expectations, notice period and right to work information via the link provided.
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Ecommerce Manager (Maternity Cover) employer: OKA
Contact Detail:
OKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager (Maternity Cover)
✨Tip Number 1
Get to know the company inside out! Research OKA's brand values, products, and recent campaigns. This will help you tailor your approach and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common ecommerce scenarios. Think about how you'd handle trading challenges or optimise customer experiences. We want to see your problem-solving skills in action!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at OKA.
We think you need these skills to ace Ecommerce Manager (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Ecommerce Manager role. Highlight your achievements in ecommerce management, especially those related to trading and conversion, as we want to see how you can drive online growth.
Showcase Your Technical Skills: Since this role involves working with Shopify and other technical aspects, don’t forget to mention your hands-on experience with ecommerce platforms. We love seeing candidates who can confidently tackle technical issues and brief agencies effectively.
Be Data-Driven: We’re looking for someone who can turn data into actionable insights. In your application, include examples of how you've used analytics to improve performance or optimise user experience. This will show us you have the analytical chops we need!
Apply Through Our Website: To make sure your application gets to us smoothly, apply through our website using the link provided. It’s the best way to ensure we receive all your details, including your current salary and expectations, notice period, and right to work information.
How to prepare for a job interview at OKA
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially around Shopify and analytics tools like GA4. Be ready to discuss how you've driven online growth in previous roles and share specific examples of successful campaigns or optimisations you've implemented.
✨Showcase Your Analytical Skills
Prepare to talk about how you've turned data into actionable insights. Think of a few key metrics you've improved in past positions and be ready to explain the strategies you used to achieve those results. This will show that you can own ecommerce KPIs effectively.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working with various teams, come prepared with examples of how you've successfully collaborated with merchandising, marketing, and creative functions. Highlight any challenges you faced and how you overcame them to ensure seamless execution of campaigns.
✨Be Ready for Problem-Solving Scenarios
Expect some situational questions about troubleshooting ecommerce issues. Think of a time when you resolved a technical problem or improved site performance. Show your problem-solving mindset and how you can act as a first line of support for ecommerce challenges.
