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- Tasks: Deliver exceptional customer service and promote beautiful interiors in a vibrant retail environment.
- Company: Join OKA, a passionate homeware retailer with a fun and nurturing culture.
- Benefits: Enjoy 33 days holiday, health cash plan, discounts, and more perks.
- Why this job: Be part of a creative team and inspire customers to create their dream homes.
- Qualifications: Previous luxury retail experience and a passion for customer service.
- Other info: Flexible weekend hours in a scenic Cotswolds location with great career growth.
The predicted salary is between 13 - 16 £ per hour.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a part-time Interior Sales Advisor (14.5 hours per week) to support our Retail Team, based in OKA Broadway working weekends. This beautiful Georgian farmhouse displays our range of furniture across three storeys, in a homely setting that offers you the chance to gain abundant inspiration.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Interior Sales Advisor is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors. This Interior Sales Advisor (14.5 hours- Weekends) will work Saturday: 09.15- 17.45 and Sunday: 10.15- 17.15pm.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
Interior Sales Advisor (14.5 hours- Weekends) in Broadway employer: OKA
Contact Detail:
OKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Advisor (14.5 hours- Weekends) in Broadway
✨Tip Number 1
Get to know the brand inside out! Dive into OKA's history, values, and product range. When you walk into that interview, your passion for beautiful interiors and understanding of their ethos will shine through.
✨Tip Number 2
Practice your soft selling skills! Think about how you can link-sell products in a way that feels natural. Role-play with a friend or family member to get comfortable with the flow of conversation.
✨Tip Number 3
Show off your customer service chops! Prepare examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing an exceptional retail experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the OKA family right from the start!
We think you need these skills to ace Interior Sales Advisor (14.5 hours- Weekends) in Broadway
Some tips for your application 🫡
Show Your Passion for Interiors: When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that reflect your enthusiasm for creating inviting spaces.
Tailor Your CV to the Role: Make sure your CV highlights relevant experience in luxury retail or customer service. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the OKA family!
How to prepare for a job interview at OKA
✨Know Your Stuff
Familiarise yourself with OKA's product range and brand ethos. Understand their commitment to beautiful interiors and customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully engaged customers in previous roles. Think about times when you exceeded sales targets or provided exceptional service. This will demonstrate your ability to contribute to OKA's sales goals.
✨Emphasise Team Spirit
OKA values a nurturing environment, so be ready to discuss how you work well in a team. Share experiences where you collaborated with colleagues to enhance customer experiences or improve store operations.
✨Dress the Part
Since this is a role in luxury retail, make sure to dress smartly for your interview. Your appearance should reflect the brand's aesthetic and professionalism, showing that you understand the importance of presentation in the retail environment.