Home Stylist in Bath

Founded over 20 years ago by three entrepreneurial women, OKA is a furniture and homeware retailer with 14 stores across the UK, an interior design and trade business, a mail‑order service, and a thriving website. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends.

OKA creates a fun and nurturing environment where everyone feels valued and able to thrive. We are seeking an agile and proactive Home Stylist with a positive attitude and entrepreneurial spirit to nurture this company culture. Reporting to the Store Manager, the Home Stylist provides an enhanced retail experience for OKA customers through in‑store design, room planning and styling services.

• Creating and presenting design plans to customers using Vector Works, Photoshop, and MS Office.
• Identifying leads for larger projects and passing these to the Interior Design Service (IDS).
• Providing customer consultation via email, phone, face‑to‑face and digital appointments.
• Provision of exceptional customer service, from initial enquiry through to project completion, follow‑up and after‑care.
• Liaising with Delivery and Warehouse teams to ensure deliveries are complete and compatible with stock availability.
• Generating and maximising project revenue to meet sales targets.
• Efficient and accurate execution of EPOS transactions, processing payments and associated paperwork.
• Building a strong customer database and capturing key customer data via Salesforce, Hero and till processes.

• Physically present and engaged on the shop floor, supporting day‑to‑day operations.
• Support general store operations: replenishment, stock handling, housekeeping, and presentation standards.
• Role‑model company values and behaviours.
• Actively support and adapt to the needs of the wider store team, demonstrating flexibility and teamwork.

• Put the Customer First – exceptional internal and external customer service at all touchpoints.
• Be In It Together – approachable, personable, committed to shared success.
• Think Big – creative, innovative, solutions‑oriented.
• Own It – curious, persistent, drives results.
• Stay Playful – energises others, focuses on positives and opportunities, finds room for spontaneity.

• Experienced retail professional.
• Confident communicator with excellent interpersonal skills.
• Natural flair for interior design, styling and store merchandising.
• Experience and enthusiasm for high‑end retail environments.
• Extensive selling skills and the ability to motivate others.
• Flexible approach to working hours as the sector demands; tenacious, hardworking and reliable.
• A creative, problem‑solving spirit.
• Passion for the OKA brand.

• Length of Service increases.
• Day off for your birthday.
• Health Cash Plan.
• Enhanced Maternity Pay.
• Employee Assistance Programme.
• Eligibility for a discretionary company bonus scheme.
• Plus a suite of additional employee benefits including company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest‑free travel loans, social events, online wellbeing centre and more.

If successful you will become part of the OKA family in a fast‑paced and dynamic business. To apply, please send your CV, salary expectations, notice period and right‑to‑work information via the link provided.