At a Glance
- Tasks: Support stock management and ensure optimal inventory levels to boost sales.
- Company: Join a fun and nurturing team at a leading retail brand.
- Benefits: 33 days holiday, health cash plan, generous discounts, and more perks.
- Other info: Enjoy hybrid working with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic environment where your contributions truly matter.
- Qualifications: Strong communication skills and a proactive attitude; experience with Netsuite is a plus.
The predicted salary is between 25000 - 30000 £ per year.
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Merchandising Admin Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture to work with the team at our Didcot office. Reporting to the Assistant Merchandiser, the Merchandising Admin Assistant is responsible for ensuring optimum stock levels in all stores at all times to maximise sales and profit. You will be required to support our channels with any stock related queries and work closely with the Operation Team to plan stock deliveries and allocations in a timely manner. We operate a hybrid working model: three days a week in the office and the remainder of the week working from home.
KEY RESPONSIBILITIES
- Strategy & Pre Season: In line with the Merchandising team, provides pre-season planning and analysis to help support the financial budgeting and forecasting process by channel. Provides regular and relevant feedback regarding product/inventory issues and opportunities within the range. Supports both the retail and warehouse operations in planning the stock flow in and out of stores, especially for key events. Works closely with the Retail team, Visual Merchandising team and Marketing team to build the option plan for each store without impacting the online offer. Supports the merchandising team to ensure all parameters and attributes are set for new season products. Communicates issues and actions to resolve clearly and accurately to the wider team. Manages consumables inventory management for the UK market.
- Allocation and Replenishment: Delivers the agreed allocation framework at product level for each store, as well as ongoing replenishment to optimise sales. Manages all admin for store allocations/safety stock levels/web displays on Netsuite. Operates as main liaison point between store and warehouse team to ensure smooth transfer of stock between locations - especially the management of seconds. Alongside VM, supports store layout changes and action stock movements as required. Action replenishment and transfers to adjust stocks in line with trading requirements, ensuring we are following store delivery timetables. Supports the Merchandising team to protect stock availability and ensure that product is available in the right channel at the right time.
- Trading: Supports team in producing weekly/monthly/quarterly trading reports for the UK market as and when required. Manages and actions all retail price data within Netsuite - both full price and sale/promotional activity as required. Provides guide on item pricing where necessary to assist with clearing through second quality stock from store.
ABOUT YOU
- Allocation experience highly desirable but not essential
- Strong communication skills and ability to communicate in a variety of formats
- Highly numerate, ideally with good Excel skills
- Proactive and positive attitude
- Previous experience of working with Netsuite is advantageous
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Generous staff discount
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
Merchandising Admin Assistant employer: OKA Direct
At our Didcot office, we pride ourselves on fostering a fun and nurturing work environment where every team member feels valued and empowered to thrive. As a Merchandising Admin Assistant, you will enjoy a hybrid working model, generous benefits including 33 days of holiday, and ample opportunities for personal and professional growth, all while contributing to a dynamic team that values creativity and proactive problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Admin Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like OKA Direct, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like OKA Direct!
We think you need these skills to ace Merchandising Admin Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at OKA Direct, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at OKA Direct and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show OKA Direct that you’re ready to jump in and contribute right away!
How to prepare for a job interview at OKA Direct
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
