At a Glance
- Tasks: Deliver exceptional customer service and promote beautiful interiors in a vibrant retail environment.
- Company: Join a fun and nurturing team at our historic Bath store.
- Benefits: 33 days holiday, generous discounts, health cash plan, and more perks.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a creative team and help customers find their dream interiors.
- Qualifications: Previous luxury retail experience and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking to recruit a part-time Interior Sales Advisor (16 hours) to support our Retail Team, based at our beautiful Bath store, which is set within a historic building peppered with period features and plenty of natural light - the perfect space to showcase our collection of furniture and accessories.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
Reporting directly to the Store Manager, the Interior Sales Advisor is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Generous staff discount
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
Interior Sales Advisor (16 hours) employer: OKA Direct
At OKA, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values each team member's contributions. Our Bath store, set in a stunning historic building, provides a unique environment for our Interior Sales Advisors to thrive while delivering outstanding customer service and showcasing beautiful interiors. With generous benefits, including 33 days of holiday, a health cash plan, and opportunities for personal growth, we ensure our employees feel valued and motivated to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Interior Sales Advisor (16 hours)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your soft selling skills! Think of ways to link-sell products or provide exceptional customer service scenarios. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Be proactive during your interview. Ask insightful questions about the role and the team dynamics. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a fun and nurturing environment where you can thrive.
We think you need these skills to ace Interior Sales Advisor (16 hours)
Some tips for your application 🫡
Show Your Passion:Let your love for beautiful interiors shine through in your application. We want to see that you’re genuinely excited about the role and the products we offer, so don’t hold back on sharing your enthusiasm!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in luxury retail or customer service. We’re looking for someone who can connect with our customers, so showcase any soft selling skills or previous roles that demonstrate this.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be personal, be engaging, and let us know how your values align with our fun and nurturing environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at OKA Direct
✨Know Your Stuff
Familiarise yourself with the OKA brand and its product range. Understand the unique selling points of their furniture and accessories, as well as the history of the Bath store. This knowledge will help you engage confidently with customers and demonstrate your passion for beautiful interiors.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience that highlight your ability to provide exceptional customer service. Think about times when you went above and beyond for a customer or successfully resolved a challenging situation. This will show your potential employer that you can enhance the retail experience for OKA customers.
✨Be Proactive and Positive
During the interview, convey your proactive attitude and entrepreneurial spirit. Share instances where you identified sales opportunities or contributed to a team’s success. A positive mindset is key in a retail environment, so let your enthusiasm shine through!
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
