At a Glance
- Tasks: Deliver exceptional customer service and promote beautiful interiors in a vibrant retail environment.
- Company: Join a fun and nurturing team at OKA, located in scenic Harrogate.
- Benefits: Enjoy 33 days holiday, generous discounts, and a supportive benefits package.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a creative team that values your contributions and passion for interiors.
- Qualifications: Previous luxury retail experience and a love for beautiful homeware.
The predicted salary is between 25000 - 30000 £ per year.
We are currently looking to recruit a full-time Interior Sales Advisor to support our Retail Team, based at our beautiful Harrogate Store in scenic North Yorkshire. Surrounded by beautiful countryside, OKA Harrogate offers customers the chance to view our outdoor range as well as seasonal room sets that display most of our interiors collection, styled in inspirational ways.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Interior Sales Assistant is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Generous staff discount
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
Interior Sales Advisor (40 hours) in Harrogate employer: OKA Direct
At OKA, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that fosters personal and professional growth. Our Harrogate Store, nestled in the picturesque North Yorkshire countryside, provides a unique environment where our Interior Sales Advisors can thrive while delivering outstanding customer service and sharing their passion for beautiful interiors. With a comprehensive benefits package, including generous holiday entitlement, health cash plans, and employee discounts, we ensure our team feels valued and motivated to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Interior Sales Advisor (40 hours) in Harrogate
✨Tip Number 1
Get to know the company culture before your interview. Check out OKA's social media and website to see how they engage with customers and what their values are. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your soft selling skills! Think about how you can link-sell products or provide exceptional customer service. Role-play with a friend or family member to get comfortable with these scenarios, as they'll be key in your new role.
✨Tip Number 3
Be proactive during your interview. Don’t just wait for questions; ask insightful ones about the team dynamics or how they celebrate successes. This shows your enthusiasm and willingness to contribute to the positive environment at OKA.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the OKA family. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Interior Sales Advisor (40 hours) in Harrogate
Some tips for your application 🫡
Show Your Passion for Interiors:When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that showcase your enthusiasm for design and how it aligns with our brand.
Highlight Your Customer Service Skills:We’re all about providing exceptional customer service, so make sure to include examples of how you've gone above and beyond for customers in the past. This will show us you’ve got the right attitude for the role!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Interior Sales Advisor role. We love seeing candidates who put in the effort!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s quick, straightforward, and ensures we get all your details in one place. Plus, we can’t wait to hear from you!
How to prepare for a job interview at OKA Direct
✨Know Your Products
Familiarise yourself with OKA's product range and the unique features of their interiors collection. Being able to discuss specific items and how they can enhance a customer's space will show your enthusiasm and product knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your ability to nurture relationships.
✨Embrace the Company Culture
Research OKA's values and culture before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a fun and nurturing environment in the store.
✨Be Proactive and Engaging
During the interview, show your proactive nature by asking insightful questions about the role and the team. This not only demonstrates your interest but also your entrepreneurial spirit, which is key for an Interior Sales Advisor.
