At a Glance
- Tasks: Deliver exceptional customer service and assist customers with their interior design needs.
- Company: Join OKA, a vibrant furniture and homeware retailer in a stunning historic setting.
- Benefits: Enjoy 33 days holiday, health cash plan, discounts, and more perks.
- Other info: Flexible hours and opportunities for growth in a nurturing environment.
- Why this job: Be part of a fun team that values creativity and passion for beautiful interiors.
- Qualifications: Previous luxury retail experience and a love for home decor are essential.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking to recruit a part-time Interior Sales Advisor (32 hours) to support our Retail Team, based at our store in Knutsford, Cheshire. In the historic town of Knutsford, found in Cheshire’s golden triangle, what was once the Conservative Club is now home to our beautiful OKA store. The iconic building provides a stunning backdrop for our two floors of furniture and accessories. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive.
We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Interior Sales Assistant is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office area
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
ABOUT OKA: Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Interior Sales Advisor (32 hours) in Knutsford employer: OKA Direct Ltd.
At OKA Direct LTD, we pride ourselves on fostering a vibrant and collaborative work culture that empowers our employees to thrive. As a CRM & Email Campaigns Coordinator, you will benefit from continuous professional development opportunities, a supportive team environment, and the chance to make a tangible impact on customer engagement strategies. Located in the UK, our dynamic marketing team values creativity and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
