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- Tasks: Assist customers with exceptional service and product knowledge in a vibrant retail environment.
- Company: Join OKA, a passionate homeware retailer dedicated to creating beautiful living spaces for over 20 years.
- Benefits: Enjoy 33 days holiday, generous discounts, health plans, and a fun work culture.
- Other info: Flexible hours with opportunities for training and travel to support other stores.
- Why this job: Be part of a dynamic team that values creativity and customer relationships in a stylish setting.
- Qualifications: Previous luxury retail experience and a passion for interiors are essential.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.
We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK and an established Interior Design and Trade business, a mail-order service, thriving website and an app.
We are currently looking to recruit a part-time (24 hour) Interior Sales Advisor to support our Retail Team, based at our flagship store in Guildford, Surrey.
Situated between the bustling high street and historic castle, our OKA store is nestled in the Tunsgate Quarter amongst a host of other luxury retailers. The large store showcases our complete (and extensive) collection across 11,000 sq ft with a garden area that displays our outdoor range.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
Reporting directly to the Cluster Store Manager the Interior Sales Advisor is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
• Provision of exceptional customer service to OKA customers
• Providing advice and guidance on products to customers in person and via phone
• Generating and maximising revenue to meet sales targets
• Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
• Identifying sales opportunities
• Promoting the OKA Interior Design Service (IDS)
• Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas
ABOUT YOU
• Previous luxury retail experience, ideally within the furniture or homeware sectors
• Passion for providing best-in-class customer service and building lasting customer relationships
• Proven soft selling skills, including link-selling of complimentary products
• Good organisational skills and the ability to prioritise
• Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
• Target-driven
• Keen interest and enthusiasm for beautiful interiors
• A creative, problem-solving spirit
• Passion for the OKA brand
OUR BENEFITS PACKAGE
• 33 days holiday (including bank holiday entitlement), plus Length of Service increases
• Day off for your birthday
• BUPA Health Cash Plan
• Generous staff discount
• Enhanced Maternity Pay
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Discounts on 60+ UK retailers via My OKA benefits platform
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your current salary, salary expectations, notice period and right to work information via the link provided.
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Interior Sales Assistant (24 hours) employer: OKA Direct Ltd.
Contact Detail:
OKA Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Assistant (24 hours)
✨Tip Number 1
Familiarise yourself with OKA's product range and brand ethos. Understanding their unique style and offerings will help you engage customers effectively and demonstrate your passion for beautiful interiors during the interview.
✨Tip Number 2
Showcase your previous luxury retail experience by preparing specific examples of how you've provided exceptional customer service. Highlight any instances where you successfully built lasting relationships with customers, as this aligns with OKA's values.
✨Tip Number 3
Be ready to discuss your sales achievements and how you met or exceeded targets in past roles. This will demonstrate your target-driven mindset and ability to identify sales opportunities, which is crucial for the Interior Sales Assistant position.
✨Tip Number 4
Prepare to express your enthusiasm for the OKA brand and its products. Share your personal experiences with home decor and how you can contribute to creating a nurturing environment for both customers and team members.
We think you need these skills to ace Interior Sales Assistant (24 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail, particularly in furniture or homeware sectors. Emphasise your customer service skills and any previous sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beautiful interiors and your understanding of the OKA brand. Mention specific examples of how you've provided exceptional customer service in the past.
Highlight Soft Selling Skills: In your application, be sure to mention your soft selling skills and any experience with link-selling. This is crucial for the role, so provide examples of how you've successfully maximised revenue in previous positions.
Show Enthusiasm for the Role: Convey your enthusiasm for the position and the company culture in your application. Mention your flexible approach to working hours and your eagerness to contribute to the team at OKA.
How to prepare for a job interview at OKA Direct Ltd.
✨Show Your Passion for Interiors
Make sure to express your enthusiasm for beautiful interiors during the interview. Share any personal experiences or projects that showcase your interest in home design, as this aligns perfectly with OKA's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to build lasting relationships and how you can enhance the retail experience for OKA customers.
✨Know the Brand Inside Out
Research OKA thoroughly before your interview. Familiarise yourself with their product range, brand ethos, and recent news. This will show your genuine interest in the company and help you answer questions more effectively.
✨Be Ready to Discuss Sales Strategies
Think about how you can contribute to meeting sales targets. Be prepared to discuss your soft selling skills and any strategies you've used in the past to identify sales opportunities and promote products.