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- Tasks: Assist customers with exceptional service and product knowledge in a beautiful retail environment.
- Company: Join OKA, a passionate homeware retailer with over 20 years of experience and a love for stylish living.
- Benefits: Enjoy 33 days holiday, birthday off, discounts, and a range of employee perks.
- Why this job: Be part of a fun, nurturing team that values creativity and customer relationships.
- Qualifications: Previous luxury retail experience and a passion for beautiful interiors are essential.
- Other info: Flexible hours with opportunities for training and travel to support other stores.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.
We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a part-time Interior Sales Assistant (24 hours per week) to support our Retail Team, based at our flagship store in Bath, Somerset.
Our beautiful Bath store is set within a historic building peppered with period features and plenty of natural light – the perfect space to showcase our collection of furniture and accessories, having previously been the Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
Reporting directly to the Store Manager the Interior Sales Assistant is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
· Provision of exceptional customer service to OKA customers
· Providing advice and guidance on products to customers in person and via phone
· Generating and maximising revenue to meet sales targets
· Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
· Identifying sales opportunities
· Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
· Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas
ABOUT YOU
· Previous luxury retail experience, ideally within the furniture or homeware sectors
· Passion for providing best-in-class customer service and building lasting customer relationships
· Proven soft selling skills, including link-selling of complimentary products
· Good organisational skills and the ability to prioritise
· Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
· Keen interest and enthusiasm for beautiful interiors
· A creative, problem-solving spirit
· Passion for the OKA brand
OUR BENEFITS PACKAGE
· 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
· Day off for your birthday
· Enhanced Maternity Pay
· Employee Assistance Programme
· Eligibility for a discretionary company Bonus Scheme
· Discounts on 60+ UK retailers via My OKA benefits platform
· Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
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Interior Sales Assistant (24 hours) employer: OKA Direct Ltd.
Contact Detail:
OKA Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Assistant (24 hours)
✨Tip Number 1
Familiarise yourself with OKA's product range and brand ethos. Understanding their unique style and offerings will help you engage with customers more effectively and demonstrate your passion for beautiful interiors.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Practice active listening and be ready to provide tailored advice, as this role heavily relies on building lasting relationships with customers.
✨Tip Number 3
Highlight your previous experience in luxury retail, especially within furniture or homeware sectors. Be prepared to discuss specific examples of how you've successfully met sales targets and provided exceptional service in past roles.
✨Tip Number 4
Demonstrate your enthusiasm for the OKA brand and its values during your conversations. Share your ideas on how you can contribute to the store's culture and customer experience, showing that you're not just looking for a job, but a place where you can thrive.
We think you need these skills to ace Interior Sales Assistant (24 hours)
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with OKA's values and mission. Highlight your passion for creating beautiful interiors and how you can contribute to their nurturing environment in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in luxury retail or homeware sectors. Emphasise your customer service skills and any previous roles that demonstrate your ability to build lasting relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific experiences that align with the key responsibilities, such as providing exceptional customer service or achieving sales targets.
Showcase Your Creativity: In your application, include examples of how you've used your creativity and problem-solving skills in past roles. This could be through visual merchandising, customer interactions, or innovative sales techniques.
How to prepare for a job interview at OKA Direct Ltd.
✨Show Your Passion for Interiors
Make sure to express your enthusiasm for beautiful interiors during the interview. Share any personal experiences or projects that showcase your interest in home design, as this aligns perfectly with OKA's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to build lasting relationships with customers, as this is crucial for the Interior Sales Assistant position.
✨Familiarise Yourself with the Brand
Research OKA's products and brand ethos before the interview. Understanding their unique selling points and what makes them stand out in the luxury retail market will help you answer questions more effectively.
✨Be Ready to Discuss Sales Techniques
Think about your previous sales experiences and be prepared to discuss soft selling techniques, such as link-selling complementary products. This will demonstrate your ability to meet sales targets and contribute to the team.