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For Companies At a Glance
- Tasks: Deliver exceptional customer service and promote beautiful interiors in a fun retail environment.
- Company: Join OKA, a vibrant furniture and homeware retailer with a passion for stylish living.
- Benefits: Enjoy 33 days holiday, health cash plan, discounts, and a supportive work culture.
- Other info: Flexible hours and opportunities for personal growth in a nurturing environment.
- Why this job: Be part of a creative team that inspires customers to create their dream homes.
- Qualifications: Previous luxury retail experience and a love for beautiful interiors are essential.
The predicted salary is between 12 - 15 £ per hour.
About this position
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a part-time Interior Sales Advisor (32 hours per week) to support our Retail Team, based in Marlow, Buckinghamshire. In a pretty Georgian town, just an hour outside of London, sits our Marlow store. At OKA Marlow our customers are able to view our curated collection of large and small OKA pieces showcased in seasonal sets. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
Reporting directly to the Store Manager, the Interior Sales Advisor is responsible for providing an enhanced retail experience for OKA customers through outstanding customer service, product knowledge, and enthusiasm for beautiful interiors.
Key Responsibilities
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In‑Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back‑office areas
About You
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best‑in‑class customer service and building lasting customer relationships
- Proven soft selling skills, including link‑selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target‑driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem‑solving spirit
- Passion for the OKA brand
Benefits Package
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest‑free travel loans, social events, online wellbeing centre and more
Interior Sales Advisor (32 hours) employer: OKA Direct Ltd.
Contact Detail:
OKA Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Advisor (32 hours)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into OKA's history, values, and product range. This will not only impress them but also help you connect your passion for beautiful interiors with their mission.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm shine through. Share your ideas on how you can enhance customer experiences and contribute to the fun, nurturing environment they value.
✨Tip Number 3
Practice your soft selling skills! Think of ways to link-sell complementary products during your mock interviews. This will demonstrate your ability to generate revenue and meet sales targets, which is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the OKA family right from the start!
We think you need these skills to ace Interior Sales Advisor (32 hours)
Some tips for your application 🫡
Show Your Passion for Interiors: When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that reflect your passion for creating comfortable and stylish spaces.
Highlight Your Customer Service Skills: We want to see how you can provide exceptional customer service. Use examples from your previous roles to demonstrate how you've gone above and beyond to help customers and build lasting relationships.
Be Proactive and Positive: In your application, show us your proactive attitude and positive spirit. Mention times when you've taken the initiative in a team setting or solved problems creatively – we love that entrepreneurial vibe!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at OKA!
How to prepare for a job interview at OKA Direct Ltd.
✨Know Your Stuff
Familiarise yourself with OKA's product range and brand ethos. Understand their commitment to creating beautiful, practical homes and be ready to discuss how you can contribute to that vision. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with OKA's focus on building lasting relationships.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with sales targets and how you've successfully met or exceeded them in the past. Highlight any soft selling techniques you've used, especially in the context of homeware or furniture, to show you understand the nuances of the industry.
✨Embrace the Company Culture
OKA values a fun and nurturing environment, so let your personality shine through during the interview. Share your enthusiasm for interiors and how you can contribute to a positive team dynamic. A proactive and positive attitude will resonate well with the interviewers.