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- Tasks: Help customers create their dream homes with design consultations and styling services.
- Company: Join OKA, a vibrant homeware retailer passionate about beautiful living for over 20 years.
- Benefits: Enjoy 33 days holiday, enhanced maternity pay, and a range of employee perks.
- Why this job: Be part of a fun, nurturing team that values creativity and personal growth.
- Qualifications: A flair for interior design, good organisational skills, and a flexible approach are essential.
- Other info: Work in a stunning store located in historic Knutsford, Cheshire.
The predicted salary is between 24000 - 36000 £ per year.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a full-time Home Stylist to support our Retail Team, based at our beautiful store in Knutsford, Cheshire. In the historic town of Knutsford, found in Cheshire's golden triangle, what was once the Conservative Club is now home to our beautiful OKA store. The iconic building provides a stunning backdrop for our two floors of furniture and accessories.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Home Stylist with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
The Home Stylist is responsible for providing an enhanced retail experience for OKA customers through the provision of in-store design, room planning and styling services. The Home Stylist is responsible for assisting the Management Team in the organisation and execution of the general daily activities of the store, ensuring the team delivers the highest possible standards of customer service and visual merchandising, and has key holder responsibility.
KEY RESPONSIBILITIES
- Providing customer consultation via email, phone, face-to-face and digital appointments
- Creating and presenting design plans to customers using VectorWorks, Photoshop and MS Office
- Building a strong customer database and capturing key customer data via Salesforce, Hero and till processes
- Identifying leads for larger projects and passing these to the Interior Design Service (IDS)
- Generating and maximising project revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Liaising with Delivery and Warehouse teams to ensure deliveries are complete and compatible with stock availability
- Provision of exceptional customer service, from initial enquiry through to project completion, follow up and after care
- Being a proactive member of the sales floor team with supervisory responsibilities: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas, assisting with the management of the shop floor team, store opening/closing.
ABOUT YOU
- Flair for interior design and styling
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), plus Length of Service increases
- Day off for your birthday
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest-free travel loans, social events, wellbeing centre and more.
Home Stylist employer: OKA Direct Ltd.
Contact Detail:
OKA Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Stylist
✨Tip Number 1
Familiarise yourself with the OKA brand and its product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for interior design during your interactions.
✨Tip Number 2
Showcase your creativity by preparing a portfolio of your previous styling projects. This can be a great conversation starter and will give potential employers a tangible sense of your design capabilities.
✨Tip Number 3
Network with current or former employees of OKA, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss how you would enhance the customer experience in-store. Think about specific ideas or strategies you could implement to improve customer engagement and satisfaction.
We think you need these skills to ace Home Stylist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Home Stylist position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Creativity: As a Home Stylist, creativity is essential. Include examples of your previous work in interior design or styling, whether through a portfolio or detailed descriptions in your CV. This will demonstrate your flair for design.
Highlight Customer Service Skills: Emphasise your experience in providing exceptional customer service. Mention specific instances where you went above and beyond to assist customers, as this aligns with OKA's commitment to enhancing the retail experience.
Personalise Your Application: Make your application stand out by personalising it. Address your cover letter to the hiring manager if possible, and express your passion for the OKA brand and its values. Show that you are not just looking for any job, but specifically want to be part of their team.
How to prepare for a job interview at OKA Direct Ltd.
✨Show Your Passion for Interior Design
Make sure to express your enthusiasm for interior design and styling during the interview. Share examples of how you've created beautiful spaces in the past, whether in your own home or for friends and family. This will demonstrate your flair for the role and align with OKA's mission of helping customers create homes that reflect their personalities.
✨Familiarise Yourself with OKA's Brand
Before the interview, take some time to research OKA's products, values, and company culture. Understanding their aesthetic and customer base will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves providing exceptional customer service, be ready to discuss how you would handle various customer scenarios. Think about how you would approach consultations, manage customer expectations, and resolve any issues that may arise during a project.
✨Demonstrate Your Organisational Skills
Highlight your organisational abilities by discussing how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've successfully juggled multiple projects or responsibilities in the past, which is crucial for supporting the retail team at OKA.
