Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive store success.
- Company: Join OKA, a vibrant homeware retailer with a focus on beautiful living.
- Benefits: Enjoy generous staff discounts, health plans, and a fun work environment.
- Other info: Flexible hours and opportunities for personal and professional growth await you.
- Why this job: Be part of a dynamic team that inspires customers to create their dream homes.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking to recruit a Store Manager (40 hours) based at our beautiful Harrogate Store in scenic North Yorkshire, a convenient drive from Leeds and York. Surrounded by beautiful countryside, OKA Harrogate offers customers the chance to view our outdoor range as well as seasonal room sets that display most of our interiors collection, styled in inspirational ways. The Store Manager is a key leadership role within OKA’s retail business. You will be responsible for driving commercial success, maintaining exceptional operational standards, and ensuring that the store reflects our premium brand at every touchpoint. You will lead a passionate team to deliver an outstanding customer experience that inspires confidence in our products and service whether customers are furnishing an entire home or seeking the perfect finishing touch.
KEY RESPONSIBILITIES
- Store Operations
- Oversee all daily store operations, ensuring high standards in visual merchandising, stock presentation, and store maintenance.
- Manage stock flow, delivery intake, inventory control, and product availability.
- Ensure compliance with all company policies and health & safety regulations.
- Customer Experience
- Lead the team in delivering exceptional, personalised customer service aligned with OKA values.
- Build relationships with local clientele and encourage repeat business through effective clienteling.
- Manage customer enquiries and resolve any issues to maintain positive brand experience.
- Team Leadership and Development
- Recruit, develop, and retain a passionate retail team.
- Provide coaching, training, and regular feedback to foster personal and professional growth.
- Cultivate a positive and collaborative team culture aligned with OKA’s values.
- Achieve or exceed sales targets and KPIs through effective team leadership and sales initiatives.
- Monitor and analyse outlet store performance, making data-driven decisions to maximise profitability.
- Manage budgets, expenses, and stock shrinkage.
OUR VALUES
- Put the Customer First - provides exceptional internal and external customer service at all touchpoints.
- Be In It Together - approachable, personable, committed to shared success.
- Think Big - creative, innovative, solutions orientated.
- Own It - curious, persistent, drives results.
- Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity.
ABOUT YOU
- Experienced retail manager with a successful track record in premium, design-led, or lifestyle retail.
- Strong leadership skills with the ability to inspire, develop, and manage a team.
- Commercially savvy, with a focus on driving sales and managing budgets.
- Excellent organisational, communication, and problem-solving skills.
- Knowledge or passion for interiors and homewares a plus.
- Flexible and adaptable, comfortable working weekends and busy periods.
OUR BENEFITS PACKAGE
- Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Generous staff discount
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Plus a suite of additional employee benefits including: Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
ABOUT OKA
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Store Manager in Harrogate employer: OKA Direct Ltd.
Contact Detail:
OKA Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with premium brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for interiors and homewares shine through. Share stories that highlight your leadership skills and how you've driven sales in previous roles.
✨Tip Number 3
Research the company culture! Dive into OKA’s values and think about how you can embody them. Be ready to discuss how you can contribute to their mission of delivering exceptional customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the OKA family. Don’t forget to tailor your CV to highlight relevant experience!
We think you need these skills to ace Store Manager in Harrogate
Some tips for your application 🫡
Show Your Passion for Interiors: When you're writing your application, let your love for interiors and homewares shine through. Share any relevant experiences or projects that showcase your enthusiasm for creating beautiful spaces.
Tailor Your CV to the Role: Make sure your CV highlights your retail management experience and leadership skills. Use specific examples that align with the key responsibilities mentioned in the job description to show us you’re the perfect fit.
Be Personable and Approachable: Remember, we value being approachable and personable. In your cover letter, convey your ability to build relationships and inspire confidence in customers, as this is crucial for the Store Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at OKA Direct Ltd.
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with OKA’s product range and values. Visit the Harrogate store if you can, and take note of the visual merchandising and customer experience. This will help you speak confidently about how you can maintain and enhance those standards.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you’ve successfully managed teams in the past. Think of specific examples where you’ve inspired your team or improved performance. Highlight your ability to foster a positive team culture that aligns with OKA’s values.
✨Demonstrate Commercial Savvy
Since driving sales is key for this role, come ready with ideas on how to boost sales and manage budgets effectively. You might want to analyse recent trends in retail or share strategies you've used before to maximise profitability in previous roles.
✨Emphasise Customer Experience
Prepare to discuss how you would lead your team to deliver exceptional customer service. Share examples of how you’ve built relationships with customers and resolved issues in a way that enhances brand loyalty. Remember, putting the customer first is crucial!