At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect home interiors.
- Company: Join the vibrant OKA family in beautiful Harrogate, North Yorkshire.
- Benefits: Enjoy 33 days holiday, health cash plan, and discounts on 60+ retailers.
- Other info: Dynamic role with opportunities for growth and creativity.
- Why this job: Be part of a fun, nurturing environment where your passion for interiors shines.
- Qualifications: Previous luxury retail experience and a love for beautiful interiors required.
The predicted salary is between 24000 - 30000 £ per year.
We are currently looking to recruit a full-time Interior Sales Advisor (40 hours) to support our Retail Team, based at our beautiful Harrogate Store in scenic North Yorkshire, a convenient drive from Leeds and York. Surrounded by beautiful countryside, OKA Harrogate offers customers the chance to view our outdoor range as well as seasonal room sets that display most of our interiors collection, styled in inspirational ways.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Interior Sales Assistant is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
ABOUT OKA
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Interior Sales Advisor (40 hours) in Harrogate employer: OKA Direct Ltd.
At OKA, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values creativity and collaboration. Our Harrogate Store, nestled in the picturesque North Yorkshire countryside, provides a unique environment where employees can thrive while delivering outstanding customer service. With generous benefits including 33 days of holiday, a health cash plan, and opportunities for personal growth, joining our team means becoming part of a passionate family dedicated to inspiring beautiful living spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Interior Sales Advisor (40 hours) in Harrogate
✨Tip Number 1
Get to know the company culture before your interview. Dive into OKA's values and mission, and think about how your passion for beautiful interiors aligns with their ethos. This will help you connect on a personal level during your chat!
✨Tip Number 2
Practice your soft selling skills! Think of ways to link-sell complementary products that could enhance a customer's experience. Show them you can not only sell but also create a memorable shopping journey.
✨Tip Number 3
Be proactive during your interview. Bring up ideas on how you can contribute to the team and improve customer service. Show them you're not just looking for a job, but a chance to make a real impact at OKA.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the OKA family and ready to embrace the fun and nurturing environment we offer.
We think you need these skills to ace Interior Sales Advisor (40 hours) in Harrogate
Some tips for your application 🫡
Show Your Passion for Interiors:When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that showcase your enthusiasm for design and how it aligns with our brand.
Tailor Your CV:Make sure your CV is tailored to the role of Interior Sales Advisor. Highlight your previous luxury retail experience and any relevant skills that demonstrate your ability to provide exceptional customer service and meet sales targets.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the OKA family!
How to prepare for a job interview at OKA Direct Ltd.
✨Know Your Products
Familiarise yourself with OKA's product range and the unique features of their interiors collection. Being able to discuss specific items and how they can enhance a customer's home will show your enthusiasm and product knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you built relationships with customers and resolved any issues, as this aligns perfectly with the role's focus on nurturing customer connections.
✨Demonstrate Your Passion for Interiors
Express your genuine interest in beautiful interiors during the interview. Share your thoughts on current trends or your favourite design styles, as this will resonate with the company's ethos and show that you're a good cultural fit.
✨Be Ready to Discuss Sales Strategies
Think about how you would approach sales in a retail environment. Be prepared to discuss soft selling techniques and how you would identify sales opportunities, as this is crucial for meeting targets and contributing to the team.
