At a Glance
- Tasks: Create stunning design plans and provide exceptional customer service in a vibrant retail environment.
- Company: Join OKA, a dynamic homeware retailer with a passion for beautiful living.
- Benefits: Enjoy a birthday day off, health cash plan, and a range of employee perks.
- Other info: Flexible hours and opportunities for personal growth in a supportive atmosphere.
- Why this job: Be part of a fun team that values creativity and customer satisfaction.
- Qualifications: Retail experience, strong communication skills, and a flair for interior design.
The predicted salary is between 30000 - 40000 € per year.
We are currently looking to recruit a full-time Home Stylist to support our Retail Team, based at our beautiful store in Guildford. Situated between the bustling high street and historic castle, our OKA store is nestled in the Tunsgate Quarter amongst a host of other luxury retailers. The large store showcases our complete collection across 11,000 sq ft with a garden area that displays our outdoor range. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive.
We are looking for an agile and proactive Home Stylist with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Home Stylist is responsible for providing an enhanced retail experience for OKA customers through the provision of instore design, room planning and styling services. This is a retail-based position, requiring consistent presence on the shop floor during store opening hours. While the role has a strong design element, it is not office-based instead, it calls for flexibility, strong customer interaction, and effective teamwork. The Home Stylist is also expected to support store operations and wider team activities beyond core design duties.
KEY RESPONSIBILITIES
- Design and Styling: Creating and presenting design plans to customers using Vector Works, Photoshop, and MS Office.
- Identifying leads for larger projects and passing these to the Interior Design Service (IDS).
- Providing customer consultation via email, phone, face-to-face and digital appointments.
- Provision of exceptional customer service, from initial enquiry through to project completion, follow up and after care.
- Liaising with Delivery and Warehouse teams to ensure deliveries are complete and compatible with stock availability.
- Generating and maximising project revenue to meet sales targets.
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes.
- Building a strong customer database and capturing key customer data via Salesforce, Hero and till processes.
Shop floor and Customer Experience:
- Be physically present and engaged on the shop floor, supporting the day-to-day operations of the retail space.
- Support general store operations, including replenishment, stock handling, store housekeeping, and presentation standards.
- Role-modelling our Company Values and Behaviours.
- Actively support and adapt to the needs of the wider store team, demonstrating flexibility and teamwork.
OUR VALUES
- Put the Customer First - provides exceptional internal and external customer service at all touchpoints.
- Be In It Together - approachable, personable, committed to shared success.
- Think Big - creative, innovative, solutions orientated.
- Own It - curious, persistent, drives results.
- Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity.
ABOUT YOU
- Experienced retail professional.
- Confident communicator with excellent interpersonal skills.
- Natural flair for interior design, styling, and store merchandising.
- Experience and enthusiasm for high-end retail environments.
- Extensive selling skills and the ability to motivate others.
- Flexible approach to working hours as the sector demands.
- Tenacious, hardworking and reliable.
- A creative, problem-solving spirit.
- Passion for the OKA brand.
OUR BENEFITS PACKAGE
- Length of Service increases.
- Day off for your birthday.
- Health Cash Plan.
- Enhanced Maternity Pay.
- Employee Assistance Programme.
- Eligibility for a discretionary company Bonus Scheme.
- Plus a suite of additional employee benefits including: Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
ABOUT OKA
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Home Stylist in Guildford employer: OKA Direct Ltd.
At OKA, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values creativity and teamwork. Our Guildford store, located in the heart of the Tunsgate Quarter, provides a unique opportunity for Home Stylists to engage with customers in a dynamic retail environment while enjoying a comprehensive benefits package that includes enhanced maternity pay, health cash plans, and opportunities for personal growth. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences and fostering a love for beautiful living.
StudySmarter Expert Advice🤫
We think this is how you could land Home Stylist in Guildford
✨Tip Number 1
Get to know the company culture before your interview. Check out OKA's social media and website to see how they engage with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your design pitch! Since the Home Stylist role involves presenting design plans, it’s crucial to be confident in showcasing your ideas. Grab a friend or family member and run through your styling concepts to get comfortable with explaining your vision.
✨Tip Number 3
Be ready to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for a customer. This will highlight your ability to put the customer first, which is key for OKA.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the OKA family.
We think you need these skills to ace Home Stylist in Guildford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for interior design and retail. A touch of creativity in your CV or cover letter can make a big difference.
Tailor Your Application:Make sure to tailor your CV and cover letter to the Home Stylist role. Highlight your relevant experience in retail and design, and how it aligns with our values at OKA. This shows us that you’re genuinely interested in the position and understand what we’re all about.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points for your skills and experiences, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll find all the necessary details there. Plus, it helps us keep track of your application better. So, go ahead and hit that apply button!
How to prepare for a job interview at OKA Direct Ltd.
✨Know Your Design Tools
Familiarise yourself with Vector Works, Photoshop, and MS Office before the interview. Being able to discuss how you've used these tools in past roles will show your technical skills and readiness for the Home Stylist position.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous retail roles. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with the company's value of putting the customer first.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in teams and how you’ve supported colleagues in a retail environment. The role requires flexibility and teamwork, so sharing specific examples will help illustrate your ability to fit into their culture.
✨Embrace the Company Values
Research OKA's values and think about how they resonate with you. During the interview, express how you embody these values in your work, especially 'Think Big' and 'Stay Playful', to show that you're not just a good fit for the role but also for the company culture.
