At a Glance
- Tasks: Deliver exceptional customer service and assist with sales in a beautiful retail environment.
- Company: Join OKA, a vibrant brand passionate about beautiful interiors and customer satisfaction.
- Benefits: Enjoy 33 days holiday, health cash plan, discounts, and a fun work culture.
- Other info: Flexible hours with opportunities for training and career advancement.
- Why this job: Be part of a creative team that values your input and nurtures your growth.
- Qualifications: Previous luxury retail experience and a passion for home decor are essential.
The predicted salary is between 12 - 15 € per hour.
We are currently looking to recruit a part-time Interior Sales Advisor (16 hours) to support our Retail Team, based at our beautiful Bath store, which is set within a historic building peppered with period features and plenty of natural light - the perfect space to showcase our collection of furniture and accessories.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
ABOUT OKA
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Interior Sales Advisor (16 hours) in Bath employer: OKA Direct Ltd.
At OKA, we pride ourselves on fostering a vibrant and supportive work culture that empowers our employees to thrive. As an Interior Sales Advisor in our stunning Bath store, you'll enjoy a range of benefits including generous holiday entitlement, a health cash plan, and opportunities for personal growth within a company that values creativity and customer service. Join us in a historic setting where your passion for beautiful interiors can shine, and be part of a team that celebrates individuality and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Interior Sales Advisor (16 hours) in Bath
✨Tip Number 1
Get to know the company culture before your interview. Dive into OKA's values and mission, and think about how your passion for beautiful interiors aligns with their ethos. This will help you connect on a personal level during your chat!
✨Tip Number 2
Practice your soft selling skills! Think of ways to link-sell complementary products that could enhance a customer's experience. Show them you can not only sell but also create a memorable shopping journey.
✨Tip Number 3
Be proactive! When you're on the sales floor, greet every customer with a smile and offer assistance. This shows your enthusiasm and willingness to provide exceptional service, which is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Interior Sales Advisor (16 hours) in Bath
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for beautiful interiors shine through! We want to see your enthusiasm for the OKA brand and how you can bring that passion to our team.
Tailor Your Experience:Make sure to highlight any previous luxury retail experience you have, especially in furniture or homeware. We’re looking for someone who can connect with our customers, so share specific examples of how you've provided exceptional service in the past.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Show us your creative, problem-solving spirit and how you can contribute to our fun and nurturing environment.
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at OKA Direct Ltd.
✨Know Your Stuff
Familiarise yourself with OKA's products and services. Dive into their collection of furniture and accessories, and understand what makes them unique. This will help you provide informed advice to customers and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your passion for building lasting relationships, which is key for this role.
✨Be Proactive and Positive
During the interview, exhibit a proactive attitude. Share instances where you took initiative in past roles, whether it was identifying sales opportunities or improving store presentation. A positive spirit can be contagious, and they’ll want someone who can uplift the team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or future growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company. It’s a great way to leave a lasting impression!
