Technical Specialist

Technical Specialist

Full-Time 45000 - 55000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead technical deployments and support for mission-critical software solutions.
  • Company: Established software provider focused on public sector success.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Other info: Opportunity to work with cutting-edge technology in a supportive team.
  • Why this job: Be the technical authority and make a real impact in secure environments.
  • Qualifications: 3+ years in a technical role with strong Linux and Azure skills.

The predicted salary is between 45000 - 55000 £ per year.

We’re working with a well-established software provider delivering mission-critical solutions into highly secure, operational environments across the public sector. They’re continuing to grow their UK Customer Success function and are looking for a Technical Specialist to take ownership of deployments, onboarding, and ongoing technical delivery across their customer base.

This is a hands-on, customer-facing role where you’ll act as the technical authority throughout the full lifecycle — from proof of concept through to live environments and ongoing support.

  • Deploy and configure customer environments across cloud and on-prem setups
  • Lead technical onboarding from infrastructure preparation through to go-live
  • Act as a technical advisor during proof of concept engagements
  • Plan and deliver upgrades, migrations, and system changes
  • Configure and support integrations across identity, storage, and external systems
  • Troubleshoot and resolve technical issues end-to-end during live incidents
  • Maintain system health through monitoring, patching, and proactive support
  • Produce clear technical documentation including runbooks and deployment guides
  • Work closely with engineering and product teams to surface recurring issues

Requirements:

  • 3+ years in a technical, customer-facing role (implementation, support, solutions engineering or similar)
  • Strong Linux experience (Ubuntu and/or RHEL) in production environments
  • Solid Azure knowledge across infrastructure, storage, and managed services
  • Experience with identity systems (Entra ID / Azure AD, OIDC, SSO)
  • Strong networking fundamentals — DNS, firewalls, VPNs, certificates
  • Working knowledge of PostgreSQL (setup, configuration, troubleshooting, backups)
  • Experience working with APIs and system integrations
  • Comfortable operating in regulated or security-conscious environments
  • Exposure to Kubernetes or containerised environments (AKS, Helm etc.)
  • Experience working with public sector customers

Due to the nature of the work, candidates must be eligible for UK security clearance.

Technical Specialist employer: OJ Digital

As a leading software provider in the public sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Our Technical Specialists enjoy comprehensive training and development opportunities, competitive benefits, and the chance to work on mission-critical solutions that make a real difference. Located in a dynamic environment, you will be part of a team that values your expertise and encourages professional growth while ensuring a supportive atmosphere for all.
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Contact Detail:

OJ Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Specialist

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Specialist role.

✨Tip Number 2

Prepare for those interviews by brushing up on your technical skills and customer-facing scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the questions you might face.

✨Tip Number 3

Showcase your hands-on experience! When you get the chance to chat with potential employers, highlight your past projects and how you’ve tackled technical challenges. We want to see your problem-solving skills in action!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team and make an impact.

We think you need these skills to ace Technical Specialist

Technical Deployment
Customer Onboarding
Technical Delivery
Cloud Configuration
On-Premises Setup
Proof of Concept Engagements
System Upgrades
Migrations
Integration Support
Troubleshooting
System Monitoring
Technical Documentation
Linux (Ubuntu and RHEL)
Azure Infrastructure
Identity Systems (Entra ID / Azure AD, OIDC, SSO)
Networking Fundamentals (DNS, firewalls, VPNs, certificates)
PostgreSQL
APIs and System Integrations
Kubernetes or Containerised Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Technical Specialist. Highlight your experience with Linux, Azure, and any customer-facing roles you've had. We want to see how your skills match what we're looking for!

Showcase Your Technical Skills: Don’t just list your skills; give examples of how you’ve used them in real-world situations. Whether it’s troubleshooting a live incident or configuring cloud environments, we love seeing practical applications of your expertise.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We want to know what excites you about working with us at StudySmarter.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at OJ Digital

✨Know Your Tech Inside Out

Make sure you brush up on your technical skills, especially around Linux, Azure, and networking fundamentals. Be ready to discuss your hands-on experience with these technologies, as well as any specific projects you've worked on that relate to the job.

✨Showcase Your Customer-Facing Experience

Since this role is customer-facing, prepare examples of how you've successfully managed client relationships in the past. Think about times when you’ve resolved issues or provided support that made a real difference to a customer’s experience.

✨Prepare for Scenario-Based Questions

Expect to be asked about how you would handle specific technical challenges or customer scenarios. Practice articulating your thought process and problem-solving approach, especially in high-pressure situations.

✨Demonstrate Your Documentation Skills

Technical documentation is key in this role. Bring examples of runbooks or deployment guides you've created, and be prepared to discuss how you ensure clarity and usability in your documentation.

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