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- Tasks: Manage and handle Power Generation claims, ensuring timely settlements and quality standards.
- Company: Join Tokio Marine HCC, a leading Specialty Insurer with a commitment to innovation and customer values.
- Benefits: Enjoy a competitive salary, hybrid work options, and a dynamic work environment.
- Why this job: Be part of a growing team that values empowerment, creativity, and fair treatment of customers.
- Qualifications: 5-10 years of Energy Claims experience, excellent negotiation skills, and ACII qualification preferred.
- Other info: This role offers opportunities for professional growth in a supportive and inclusive workplace.
The predicted salary is between 48000 - 72000 £ per year.
Location: Aldgate, City of London
Position Type: Permanent, 35 hours per week
Hybrid: 3 days in the office, 2 days working from home
Job Purpose:
To manage and handle Power Generation claims within the London Market Claims team. Reporting to the Energy Claims Manager in the day-to-day operation and control of the claims function, to ensure that Power Generation claims are settled in a timely and equitable manner, whilst constantly striving to develop and improve service and quality standards.
The successful candidate will also need to demonstrate effective market representation, the ability to skilfully negotiate complex claims, and the capacity to provide underwriters with accurate reserving data.
Key Responsibilities:
- Producing feedback to underwriters and management regarding the structure of their claim issues and related risk information with the goal to improve the overall standard of underwriting in the company.
- Conduct face-to-face negotiations with clients.
- Attend meetings with clients alongside Underwriters.
- Ensure all claims allocated are controlled within company philosophies and SLAs.
- Provide departmental reports where required.
- Be present at market meetings and conference calls when necessary.
- Ensure all complaint-related issues and incidents are logged and concluded in accordance with company policy.
- Assist internal stakeholders, undertaking any other ad hoc activities/project work required.
- Demonstrate that Lloyd's minimum standards are always met and be in a position to assist underwriters and claims adjusters to progress.
- Practice Tokio Marine HCC values, ensuring customers are always treated fairly.
Skills and Experience Specification:
- Ideally at least 5 to 10 years experience of Energy Claims.
- An excellent knowledge of ECF and the Lloyd's Claims Schemes.
- Excellent interpersonal skills are required as the duties of this role involve liaising with outsourcing partners, negotiation and liaising with brokers, loss adjusters and lawyers.
- Proven face-to-face negotiation skills directly with clients.
- Excellent written and verbal communication skills are essential.
- Excellent organization, numeracy and time management skills.
- IT literate with good working knowledge of Microsoft Office.
- ACII qualification or working towards.
What We Offer:
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.
The Tokio Marine HCC Group of companies is an equal opportunity employer.
Senior Claims Adjuster - Power Generation employer: oilandgasjobsearch.com
Contact Detail:
oilandgasjobsearch.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Adjuster - Power Generation
✨Tip Number 1
Familiarise yourself with the latest trends and developments in the power generation sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the insurance and energy sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Tokio Marine HCC.
✨Tip Number 3
Prepare for face-to-face negotiations by practising your negotiation skills. Role-playing scenarios with a friend can help you feel more confident and articulate when discussing complex claims.
✨Tip Number 4
Research Tokio Marine HCC's values and recent initiatives. Being able to discuss how your personal values align with theirs during the interview can set you apart from other candidates.
We think you need these skills to ace Senior Claims Adjuster - Power Generation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Energy Claims and showcases your negotiation skills. Use specific examples that demonstrate your ability to manage complex claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Tokio Marine HCC's values and how your background aligns with their mission. Mention your experience with ECF and the Lloyd's Claims Schemes, as well as your interpersonal skills.
Highlight Relevant Skills: In your application, emphasise your excellent written and verbal communication skills, as well as your organisational and time management abilities. These are crucial for the Senior Claims Adjuster role.
Showcase Your Qualifications: If you have an ACII qualification or are working towards it, make sure to mention this prominently in your application. This will demonstrate your commitment to professional development in the insurance industry.
How to prepare for a job interview at oilandgasjobsearch.com
✨Showcase Your Energy Claims Experience
Make sure to highlight your 5 to 10 years of experience in Energy Claims during the interview. Be prepared to discuss specific cases you've handled, focusing on your negotiation skills and how you managed complex claims.
✨Demonstrate Interpersonal Skills
Since this role involves liaising with various stakeholders, it's crucial to showcase your excellent interpersonal skills. Prepare examples of how you've successfully communicated with clients, brokers, and loss adjusters in past roles.
✨Familiarise Yourself with ECF and Lloyd's Claims Schemes
Brush up on your knowledge of the Electronic Claims File (ECF) and Lloyd's Claims Schemes. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Prepare for Face-to-Face Negotiations
Since face-to-face negotiations are a key part of this position, practice your negotiation techniques. Think of scenarios where you successfully negotiated outcomes and be ready to share these experiences during the interview.
