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- Tasks: Provide IT support to clients and troubleshoot technical issues with training provided.
- Company: Forward-thinking IT support company in Greater London.
- Benefits: Extensive training, hybrid work model, and supportive team environment.
- Why this job: Kickstart your IT career with hands-on experience and ongoing professional development.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 20000 - 28000 £ per year.
A forward-thinking IT support company in Greater London is seeking a Trainee First Line IT Support Engineer to join their team. This entry-level role offers extensive training to help you develop your IT skills and provide support to a variety of clients.
Responsibilities include:
- Helping clients via phone and remote tools
- Troubleshooting common technical issues
- Participating in ongoing training funded by the company
Strong communication skills and a proactive approach are essential for success in this position.
Entry-Level 1st Line IT Support Engineer – Hybrid Training in London employer: OhSo Technical
Contact Detail:
OhSo Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level 1st Line IT Support Engineer – Hybrid Training in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who work in IT. They might know of openings or can give you a heads-up about companies hiring.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common support scenarios with a friend. It’ll help you feel more confident when speaking to potential employers.
✨Tip Number 3
Don’t underestimate the power of online presence! Update your LinkedIn profile and connect with industry professionals. Share your journey and any relevant projects to show your enthusiasm for IT support.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that entry-level role. Plus, it shows you’re serious about joining our team and eager to learn.
We think you need these skills to ace Entry-Level 1st Line IT Support Engineer – Hybrid Training in London
Some tips for your application 🫡
Show Your Enthusiasm: Let us see your passion for IT! In your application, mention why you're excited about the role and how you want to grow your skills. A bit of personality goes a long way!
Tailor Your CV: Make sure your CV highlights any relevant experience or skills, even if it's from school projects or personal interests. We want to see how you can contribute to our team, so customise it to fit the job description.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this entry-level role. Keep it concise but engaging, and don’t forget to mention your communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at OhSo Technical
✨Know Your Tech Basics
Brush up on common IT issues and troubleshooting techniques. Familiarise yourself with basic hardware and software concepts, as you might be asked to explain how you would handle a typical support scenario.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You could even do a mock interview with a friend to get comfortable articulating your thoughts clearly.
✨Demonstrate Your Proactive Attitude
Be ready to share examples of how you've taken initiative in the past, whether in school projects or personal tech challenges. Companies love candidates who show they can think on their feet and tackle problems head-on.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s training programme and client support strategies. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
