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- Tasks: Provide IT support to clients and troubleshoot technical issues with training provided.
- Company: Forward-thinking IT support company in Greater London.
- Benefits: Extensive training, hybrid work model, and supportive team environment.
- Why this job: Kickstart your IT career with hands-on experience and ongoing professional development.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Join a dynamic team and grow your IT skills in a supportive setting.
The predicted salary is between 1500 - 2100 £ per month.
A forward-thinking IT support company in Greater London is seeking a Trainee First Line IT Support Engineer to join their team. This entry-level role offers extensive training to help you develop your IT skills and provide support to a variety of clients.
Responsibilities include:
- Helping clients via phone and remote tools
- Troubleshooting common technical issues
- Participating in ongoing training funded by the company
Strong communication skills and a proactive approach are essential for success in this position.
Entry-Level 1st Line IT Support Engineer – Hybrid Training employer: OhSo Technical
Contact Detail:
OhSo Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level 1st Line IT Support Engineer – Hybrid Training
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who work in IT. They might know of openings or can give you a heads-up about companies hiring.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common support scenarios with a friend. It’ll help you feel more confident when speaking with potential employers.
✨Tip Number 3
Don’t underestimate the power of online presence! Update your LinkedIn profile and connect with industry professionals. Share your journey and any relevant projects to catch the eye of recruiters.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team and getting that hands-on training you’re after.
We think you need these skills to ace Entry-Level 1st Line IT Support Engineer – Hybrid Training
Some tips for your application 🫡
Show Your Enthusiasm: Let us see your passion for IT! In your application, mention why you're excited about the role and how you want to grow your skills. A bit of personality goes a long way!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for in a Trainee First Line IT Support Engineer.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team and how you can contribute to our clients' success. Keep it concise but impactful!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at OhSo Technical
✨Know Your Tech Basics
Brush up on fundamental IT concepts and common troubleshooting techniques. Familiarise yourself with basic hardware and software issues, as well as remote support tools, so you can confidently discuss them during the interview.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would help a client over the phone, so think about how you can make complex ideas easy to understand.
✨Be Proactive in Your Approach
Demonstrate your proactive attitude by sharing examples of how you've taken initiative in past experiences. Whether it’s solving a problem or learning a new skill, showing that you’re eager to learn and grow will impress potential employers.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your answers to align with what they’re looking for, and it shows that you’re genuinely interested in being part of their team.
