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- Tasks: Be the go-to person for technical inquiries and solve complex problems.
- Company: A fast-growing Fintech start-up in London with a mission to empower overlooked businesses.
- Benefits: Gain valuable experience, work in a collaborative environment, and make a real impact.
- Why this job: Join a team reshaping financial workflows and help businesses thrive.
- Qualifications: Around 2 years of experience in technical support and strong problem-solving skills.
- Other info: Enjoy rapid learning and ownership in a dynamic start-up culture.
The predicted salary is between 36000 - 60000 £ per year.
A rapidly growing Fintech start-up in London seeks a Technical Support Engineer to help reshape how overlooked businesses manage financial workflows. In this mid-senior level role, you will be the first point of contact for technical inquiries, own complex troubleshooting cases, and collaborate with teams to improve user experience.
Ideal candidates have around 2 years of relevant experience and strong problem-solving skills. This opportunity offers rapid learning, ownership, and a meaningful impact in a collaborative environment.
Technical Support Engineer - Fintech Growth & Impact employer: Oho Group Ltd
Contact Detail:
Oho Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Fintech Growth & Impact
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those already working at companies you're interested in. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your problem-solving skills! During interviews, be ready to share specific examples of how you've tackled technical challenges in the past. We want to see your thought process and how you approach complex issues.
✨Tip Number 3
Prepare for the unexpected! Technical support roles often involve tricky scenarios. Brush up on common troubleshooting techniques and be ready to demonstrate your skills in real-time during assessments or interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Technical Support Engineer - Fintech Growth & Impact
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in technical support and problem-solving. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fintech and how you can contribute to reshaping financial workflows for overlooked businesses. Let us know what makes you tick!
Showcase Your Problem-Solving Skills: In your application, give examples of complex troubleshooting cases you've handled. We love seeing how you approach challenges and find solutions, so share those stories that highlight your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Oho Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common troubleshooting scenarios in fintech and be ready to discuss how you've solved similar issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you approached them. This will demonstrate your capability to handle complex cases effectively.
✨Understand the Company’s Mission
Research the start-up's mission and values. Be ready to explain how your personal goals align with their vision of reshaping financial workflows for overlooked businesses. This shows genuine interest and commitment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, user experience improvements, and the company's growth plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
