At a Glance
- Tasks: Provide excellent customer service and maintain a welcoming sales floor.
- Company: Join Ohio Valley Goodwill, a leader in rehabilitation services since 1916.
- Benefits: Earn $12.00 per hour with flexible scheduling and a supportive team.
- Other info: Dynamic retail environment with opportunities for personal growth.
- Why this job: Make a difference by helping individuals with disabilities and local veterans.
- Qualifications: Strong communication skills and a passion for customer service.
Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans. The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor. Provides operational support to management team . Ability to work a flexible schedule in support of the store opening, production and closing operations. Ability to effectively communicate in English with customers and OVGI associates. Excellent sales and customer service skills. Ability to process information and merchandise through a computer system and POS register system, must be able to use calculator. While performing the duties of this job, the employees is regularly required to talk, hear, and use hands and fingers to operate a computer and telephone. Specific vision abilities required by this job include close vision requirements due to computer work. Provides professional, friendly, and courteous service to all customers inside the store, outside of the store, and over the phone. Effectively processes sales transactions at the POS, including accurate transaction processing. Works a flexible schedule set by the supervisor in support of the store opening, production, and closing operations including work on weekends and holidays. Maintains sales floor presentation, communicating to management need for additional or removal of product. Communicate store messages utilizing the paging system. Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms). Assists donors and customers outside of retail locations, greet donors, receive donations, and supply donors with receipts. Pay rate: $12.00 per hour. Please complete application and attach resume with detailed work experience.
Sales Retail Assistant employer: Ohio Valley Goodwill Industries Rehabilitation Center, Inc.
Ohio Valley Goodwill Industries is an exceptional employer that not only prioritises the well-being of its employees but also makes a significant impact in the community by supporting individuals with disabilities and local veterans. With a strong focus on teamwork and customer service, employees enjoy a dynamic work environment that fosters personal growth and development. The flexible scheduling and commitment to creating a positive shopping experience make it a rewarding place to work for those seeking meaningful employment.
Contact Details:
Ohio Valley Goodwill Industries Rehabilitation Center, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Retail Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ohio Valley Goodwill Industries Rehabilitation Center, Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ohio Valley Goodwill Industries Rehabilitation Center, Inc.!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ohio Valley Goodwill Industries Rehabilitation Center, Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ohio Valley Goodwill Industries Rehabilitation Center, Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ohio Valley Goodwill Industries Rehabilitation Center, Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ohio Valley Goodwill Industries Rehabilitation Center, Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
