At a Glance
- Tasks: Provide on-site IT support and maintain network infrastructure at our UK launch site.
- Company: Join Rocket Factory Augsburg, a leader in the New Space movement in Europe.
- Benefits: Enjoy flexible working hours, 30 days annual leave, and health perks.
- Other info: Work with a diverse team from over 44 countries and grow your career.
- Why this job: Be part of an exciting challenge in the fast-paced space industry.
- Qualifications: 3 years of IT operations experience and strong troubleshooting skills required.
The predicted salary is between 36000 - 60000 £ per year.
At Rocket Factory Augsburg (RFA) we have one goal: create low-cost, flexible and reliable access to space. We specialize in the creation of small launcher solutions designed for deploying satellites into Low Earth Orbit (LEO) and beyond. Together with you, we want to revolutionize space services and help enhance life on Earth.
For temporary employment of 12 months, Rocket Factory Augsburg AG in Rocket Factory Ltd. is looking for an IT Operations Specialist to support the day-to-day IT needs of our UK launch site. You will maintain reliable network infrastructure, manage on-site servers, and provide responsive support to engineers, technicians, and operational staff during mission-critical activities. This position works in close coordination with IT leadership and engineering teams at HQ, ensuring alignment with company-wide standards, architecture, and processes. The role requires someone comfortable working in remote field environments with a high degree of independence. It follows a 19 days on, 9 days off schedule.
Your Tasks
- Provide on-site IT support to all launch site personnel, including troubleshooting hardware, software, and connectivity issues.
- Maintain and support end-user devices (Windows and/or Linux), peripherals, and workstations.
- Operate effectively in a remote field environment, ensuring stable IT operations during on-site campaigns.
- Collaborate closely with HQ IT staff to implement policies, configurations, and support procedures.
- Monitor, maintain, and troubleshoot Layer 2/3 network infrastructure, including switches, access points, and routing.
- Support secure connectivity between the launch site and other company locations.
- Ensure IT Systems and network availability during testing and launch operations.
- Manage on-site server environments, including system updates, backups, monitoring, and performance tuning.
- Support virtualization platforms (Proxmox, VMware, or equivalent).
- Maintain directory services, authentication, and access control (Active Directory or similar).
- Implement system standards and configurations defined by HQ.
- Implement and document standard operating procedures, troubleshooting guides, and configuration records.
- Support installation, upgrades, and maintenance of IT infrastructure components.
- Act as the on-site IT point of contact while escalating issues to HQ when needed.
Your Qualifications
- At least 3 years of relevant experience in IT operations, system administration, or technical support, ideally in fast-paced engineering, industrial, or mission-critical environments.
- Experience working in remote or field-based locations is required.
- Strong knowledge of:
- Networking (Layer 2/3, routing, switching, Wi-Fi)
- Server administration (Windows or Linux)
- End-user support and device troubleshooting
- Experience with virtualization platforms (Proxmox/VMware) is a plus.
- Good understanding of IT security fundamentals.
- Hands-on, proactive approach with the ability to work independently while coordinating with remote HQ teams.
- Willingness to support operational activities outside normal hours during launch campaigns.
- Fluent English skills is a must.
We offer
- Atmosphere: Experience life in an international & dynamic New Space start-up.
- Flexibility: Fit your working schedule to your needs with flexible working hours.
- Home Office: Full-time employees benefit from 1 day per week home office.
- Health: Sweat, stretch or squat it out with WellPass, a training app which connects you to thousands of gyms and studios.
- Paid Time Off: 30 days annual leave and special leave days.
- RFA Family: Join our regular company and team events and become part of the RFA family.
- Parking: Free parking for your car and your bike.
This is the perfect opportunity to take on an exciting new challenge and be part of the leading private company in the new European space race. You will get to work with over 300 employees from more than 44 countries and have the opportunity to accelerate your professional and personal development. Ready to make history with us? Apply now!
IT Operations Specialist - UK Launch Site (m/f/d) employer: OHB System AG
Rocket Factory Augsburg (RFA) is an exceptional employer, offering a dynamic and international work environment at the forefront of the New Space movement. With a strong focus on employee well-being, RFA provides flexible working hours, generous paid time off, and opportunities for professional growth, all while fostering a collaborative culture that feels like family. Join us at our UK launch site to be part of a revolutionary journey in space services, where your contributions will directly impact the future of access to space.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Specialist - UK Launch Site (m/f/d)
✨Get Involved in Tech Meetups
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Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at OHB System AG that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Operations Specialist - UK Launch Site (m/f/d)
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at OHB System AG, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at OHB System AG can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at OHB System AG will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at OHB System AG
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at OHB System AG. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at OHB System AG.
