At a Glance
- Tasks: Deliver personalised beauty advice and create a welcoming atmosphere for clients.
- Company: Join a mission-driven, B Corp certified beauty boutique in Clapham.
- Benefits: Enjoy a competitive salary, monthly commission, and 40% product discount.
- Other info: Ongoing training, flexible days off, and excellent career growth opportunities.
- Why this job: Be part of a close-knit team and make a real impact in the beauty industry.
- Qualifications: Passion for clean beauty and significant sales experience required.
The predicted salary is between 30000 - 40000 £ per year.
Position: Retail and Skincare Expert - Facialist
Offer: Full-time Permanent Contract (39 hours/week) - 2 days off
Location: 42 Northcote Road, London SW11 1NZ
Working Hours: Monday to Saturday from 10am to 6pm, and Sunday from noon to 6pm. Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.
Good to know before applying: This boutique is supported by a close-knit team of two, creating a welcoming and highly personalised environment for both clients and team members. As part of this setup, there will be occasions where you will independently oversee the boutique and take ownership of the client experience. We are therefore looking for someone who enjoys working autonomously, is confident in managing the sales floor, and takes pride in delivering exceptional service while maintaining the highest standards of the boutique.
What we offer:
- Monthly commission based on turnover achieved
- One weekend off per month (except in December)
- Day-off offered on the birthday date
- Extensive and ongoing training on products and facials
- 40% discount on products
- 5 sick days per calendar year after your probation period
- 28 days holiday inclusive of Bank Holidays
- Company pension scheme after qualifying period
- An ethical and committed company: We have been a Mission-Driven Company since 2023 and are now B Corp certified.
Your missions:
- Personalized customer reception to offer tailored services and create a welcoming atmosphere
- Expert advice on the Oh My Cream range of products: Sales advice and development of customer loyalty through attentive and personalized service
- Perform skin diagnosis to better understand customer needs and recommend suitable products
- Lead masterclasses and in-store events, creating engaging customer experiences
- Receive and store restocks (2 deliveries per week) to ensure the store is always well-stocked
- Conduct regular inventory checks to maintain product availability and avoid stock shortages
- Order supplies (office materials, beauty consumables) to ensure smooth daily operations
Profile we’re looking for:
- Love the world of beauty, especially clean beauty. That’s already a (huge) plus!
- Enjoy hands‑on work and have a passion for the beauty industry.
- We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges.
- You have significant sales experience and are passionate about customer service.
- Are you detail‑oriented, organized, dynamic, and always smiling?
- Then you’re the perfect fit for our team!
Beauty Advisor - Clapham in London employer: OH MY CREAM
As a Beauty Advisor at our Clapham boutique, you will thrive in a supportive and close-knit team environment that prioritises personalised customer experiences. We offer extensive training, a competitive commission structure, and a commitment to ethical practices, making us an excellent employer for those passionate about clean beauty and exceptional service. With opportunities for growth and a culture that values autonomy and creativity, you'll find meaningful and rewarding employment with us.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor - Clapham in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like OH MY CREAM, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like OH MY CREAM!
We think you need these skills to ace Beauty Advisor - Clapham in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at OH MY CREAM, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at OH MY CREAM and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show OH MY CREAM that you’re ready to jump in and contribute right away!
How to prepare for a job interview at OH MY CREAM
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
