We're opening our brand new boutique in King's Cross and are currently building our team from scratch, a real opportunity to join the adventure from day one.
Position
Retail and Skincare Expert
Offer
Location : King's Cross Station, London
- Full-time Permanent Contract (39 hours/week) - 2 days off
Working Hours
Monday to Saturday from 10am to 6pm, and Sunday from noon to 6pm.
Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.
What we offer
- Monthly commission based on turnover achieved
- Monthly bonus awarded for exceeding the monthly sales target by more than 5%.
- One weekend off per month (except in December)
- Day-off offered on the birthday date
- Immersive onboarding day with key meetings, targeted training and interactive workshops
- Extensive and ongoing training on products and facials
- 40% discount on products
- 5 sick days per calendar year after your probation period
- 28 days holiday inclusive of Bank Holidays
- Company pension scheme after qualifying period
- An ethical and committed company : We have been a Mission-Driven Company since 2023 and are now B Corp certified.
Your missions
- Develop the store's performance through effective cash management and monitoring key performance indicators: sales, average basket size, conversion rate, collective goals, etc.
- Drive sales while maintaining impeccable customer service and store image
- Manage your team in line with Oh My Cream's values
- Oversee store operations (HR, stock, etc.) and ensure high-quality standards in terms of image (product presentation, merchandising, and cleanliness)
- Ensure compliance with processes
- Lead by example with the completion of these tasks:
- Personalized customer welcome
- Sales advice and customer loyalty
- Skin consultations
- Leading masterclasses and in-store events
- Performing expert and customized facial treatments with Dermalogica, Tata Harper, and Oh My Cream Skincare.
- Preparing treatment rooms : setting up beds, cleaning/disinfecting between treatments
- Receiving and organizing restocks (2 deliveries per week)
- Regular store inventory management
- Ordering supplies (office materials, beauty consumables)
- Store maintenance
Desired profile
- Love the world of beauty, especially clean beauty? That's already a (huge) plus !
- Enjoy hands-on work and have a passion for the beauty industry ?
- We're looking for more than just a typical profile - we want a true personality who's versatile, proactive, and loves challenges
- Previous retail management experience is a must !
- A beauty diploma is a + !
- You are meticulous, organized, dynamic, and always wear a smile.
If this sounds like you, you are perfect for our team !
Interview Process
Oh My Cream is committed to inclusive recruitment, ensuring equal treatment of all candidates and offering the same opportunities to talents from all backgrounds.
- 1. In-person or video interview with our Recruitment Officer
- 2. In-person interview with our Area Manager and/or Store Manager
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