At a Glance
- Tasks: Lead a vibrant team and drive store performance while delivering exceptional customer service.
- Company: Join Oh My Cream, a mission-driven beauty brand committed to clean beauty.
- Benefits: Enjoy a competitive salary, monthly commission, 40% product discount, and birthday day-off.
- Why this job: Turn your passion for beauty into a rewarding career with growth opportunities.
- Qualifications: Retail management experience is essential; a beauty diploma is a bonus!
- Other info: Be part of an inclusive team that values personality and proactive spirit.
The predicted salary is between 36000 - 60000 £ per year.
Position: Store Manager (Permanent Contract, 39 hours/week, with 2 days off)
Working Hours: Monday to Saturday from 10am to 7pm, and Sunday from 11am to 6pm. Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.
What we offer:
- Monthly commission based on turnover achieved
- One weekend off per month (except in December)
- Day-off offered on the birthday date
- Extensive and ongoing training on products and facials
- 40% discount on products
- 5 sick days per calendar year after your probation period
- 28 days holiday inclusive of Bank Holidays
- Company pension scheme after qualifying period
- An ethical and committed company: We have been a Mission-Driven Company since 2023 and aim to achieve B-Corp certification in 2025
Your missions:
- Develop the store's performance through effective cash management and monitoring key performance indicators: sales, average basket size, conversion rate, collective goals, etc.
- Drive sales while maintaining impeccable customer service and store image
- Manage your team in line with Oh My Cream's values
- Oversee store operations (HR, stock, etc.) and ensure high-quality standards in terms of image (product presentation, merchandising, and cleanliness)
- Ensure compliance with processes
- Lead by example with the completion of these tasks:
- Personalized customer welcome
- Sales advice and customer loyalty
- Skin consultations
- Leading masterclasses and in-store events
- Performing expert and customized facial treatments with Dermalogica, Tata Harper, and Oh My Cream Skincare.
- Preparing treatment rooms: setting up beds, cleaning/disinfecting between treatments
- Receiving and organizing restocks (2 deliveries per week)
- Regular store inventory management
- Ordering supplies (office materials, beauty consumables)
- Store maintenance
Desired profile:
- Love the world of beauty, especially clean beauty? That’s already a (huge) plus!
- Enjoy hands-on work and have a passion for the beauty industry? We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges
- Previous retail management experience is a must!
- A beauty diploma is a +!
- You are meticulous, organized, dynamic, and always wear a smile.
If this sounds like you, you are perfect for our team!
Interview Process:
- Oh My Cream is committed to inclusive recruitment, ensuring equal treatment of all candidates and offering the same opportunities to talents from all backgrounds.
- In-person or video interview with our Recruitment Officer
- In-person interview with our Area Manager and/or Store Manager
Ready to embark on an exciting adventure with us? Join Oh My Cream and turn your passion into a career!
Store Manager - London employer: Oh My Cream limited
Contact Detail:
Oh My Cream limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - London
✨Tip Number 1
Get to know the company inside out! Research Oh My Cream's values, products, and mission. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous retail management experience and how it aligns with the role. Highlight your achievements and how you can drive sales while keeping customer service top-notch.
✨Tip Number 3
Show off your personality! Oh My Cream is looking for someone who’s versatile and proactive. Don’t be afraid to let your passion for beauty shine through during interviews—this could set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to embark on this exciting adventure with us.
We think you need these skills to ace Store Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your retail management experience and any beauty industry knowledge you have. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for clean beauty and why you’re excited about this role. Let us know how your values align with ours, especially since we’re on a mission to achieve B-Corp certification.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you boost sales or improve customer satisfaction? Numbers speak volumes, so don’t shy away from sharing your successes with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Oh My Cream limited
✨Know Your Beauty Products
Make sure you’re well-versed in the products and brands that Oh My Cream offers, especially Dermalogica and Tata Harper. Familiarise yourself with their benefits and how they align with clean beauty principles. This knowledge will not only impress your interviewers but also show your genuine passion for the beauty industry.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to discuss your previous management experiences. Share specific examples of how you've motivated your team, handled challenges, and maintained high standards in customer service. This will demonstrate your capability to manage and inspire others effectively.
✨Understand Key Performance Indicators
Brush up on key performance indicators relevant to retail, such as sales targets, conversion rates, and average basket size. Be ready to discuss how you’ve used these metrics in past roles to drive store performance. This shows that you’re results-oriented and understand the business side of retail.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare to role-play scenarios where you provide personalised customer service or conduct skin consultations. This will highlight your customer service skills and ability to create a welcoming environment, which is crucial for the position.