At a Glance
- Tasks: Lead a new boutique, drive sales, and provide exceptional customer service.
- Company: Join a mission-driven beauty brand with a commitment to clean beauty.
- Benefits: Earn monthly bonuses, enjoy 40% product discounts, and receive extensive training.
- Other info: Inclusive recruitment process with great career growth opportunities.
- Why this job: Be part of an exciting new store launch and make a real impact in the beauty industry.
- Qualifications: Retail management experience and a passion for beauty are essential.
The predicted salary is between 35442 - 43318 £ per year.
We're opening our brand new boutique in King's Cross and are currently building our team from scratch, a real opportunity to join the adventure from day one.
- Position
- Retail and Skincare Expert
- Offer
- Full-time Permanent Contract (39 hours/week) - 2 days off
- Working Hours
Monday to Saturday from 10am to 6pm, and Sunday from noon to 6pm.
Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.
What we offer
- Monthly commission based on turnover achieved
- Monthly bonus awarded for exceeding the monthly sales target by more than 5%.
- One weekend off per month (except in December)
- Day-off offered on the birthday date
- Immersive onboarding day with key meetings, targeted training and interactive workshops
- Extensive and ongoing training on products and facials
- 40% discount on products
- 5 sick days per calendar year after your probation period
- 28 days holiday inclusive of Bank Holidays
- Company pension scheme after qualifying period
- An ethical and committed company : We have been a Mission-Driven Company since 2023 and are now B Corp certified.
- Your missions
- Develop the store's performance through effective cash management and monitoring key performance indicators: sales, average basket size, conversion rate, collective goals, etc.
- Drive sales while maintaining impeccable customer service and store image
- Manage your team in line with Oh My Cream's values
- Oversee store operations (HR, stock, etc.) and ensure high-quality standards in terms of image (product presentation, merchandising, and cleanliness)
- Ensure compliance with processes
• Lead by example with the completion of these tasks
- Personalized customer welcome
- Sales advice and customer loyalty
- Skin consultations
- Leading masterclasses and in-store events
- Performing expert and customized facial treatments with Dermalogica, Tata Harper, and Oh My Cream Skincare.
- Preparing treatment rooms : setting up beds, cleaning/disinfecting between treatments
- Receiving and organizing restocks (2 deliveries per week)
- Regular store inventory management
- Ordering supplies (office materials, beauty consumables)
- Store maintenance
- Desired profile
- Love the world of beauty, especially clean beauty? That's already a (huge) plus !
• Enjoy hands-on work and have a passion for the beauty industry ?
- We're looking for more than just a typical profile - we want a true personality who's versatile, proactive, and loves challenges
• Previous retail management experience is a must !
• A beauty diploma is a + !
- You are meticulous, organized, dynamic, and always wear a smile.
If this sounds like you, you are perfect for our team !
Interview Process
Oh My Cream is committed to inclusive recruitment, ensuring equal treatment of all candidates and offering the same opportunities to talents from all backgrounds.
- 1. In-person or video interview with our Recruitment Officer
- 2. In-person interview with our Area Manager and/or Store Manager
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Store Manager - King's Cross in London employer: Oh My Cream limited
Join Oh My Cream as a Store Manager in our exciting new boutique at King's Cross, where you will be part of a passionate team dedicated to clean beauty. We offer a vibrant work culture with extensive training, competitive commissions, and a commitment to ethical practices, including our B Corp certification. With opportunities for personal growth and a supportive environment, this role is perfect for those looking to make a meaningful impact in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - King's Cross in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Oh My Cream limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Oh My Cream limited!
We think you need these skills to ace Store Manager - King's Cross in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Oh My Cream limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Oh My Cream limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Oh My Cream limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Oh My Cream limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
