Retail and Skincare Expert – Facialist - Full time in London
Retail and Skincare Expert – Facialist - Full time in London

Retail and Skincare Expert – Facialist - Full time in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
Oh My Cream limited

At a Glance

  • Tasks: Provide luxury facials and expert skincare advice while creating a welcoming atmosphere.
  • Company: Join a mission-driven beauty company committed to ethical practices.
  • Benefits: Enjoy a competitive salary, monthly commission, 40% product discount, and generous holiday allowance.
  • Why this job: Be part of a dynamic team and make a real impact in the beauty industry.
  • Qualifications: Beauty Diploma required; sales experience and a passion for customer service are essential.
  • Other info: Ongoing training, career growth opportunities, and a fun, engaging work environment await you.

The predicted salary is between 30000 - 42000 £ per year.

Full‐time positions available (39 hours/week minimum). Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.

What we offer:

  • Monthly commission based on turnover achieved
  • One weekend off per month (except in December)
  • Day‐off offered on the birthday date
  • Extensive and ongoing training on products and facials
  • 40% discount on products
  • 5 sick days per calendar year after your probation period
  • 28 days holiday inclusive of Bank Holidays
  • Company pension scheme after qualifying period
  • An ethical and committed company: We have been a Mission‐Driven Company since 2023 and aim to achieve B‐Corp certification in 2025

Your missions:

  • Provide a range of luxury facials (only if the candidate holds at least the LVL 2 Beauty diploma):
  • Oh My Cream Skincare – Plumping Facial: A complete treatment incorporating facialist techniques, ideal for illuminating, plumping, and smoothing the skin.
  • Dermalogica Proskin: A 100% personalised face care made with ultra‐concentrated professional products to solve all your skin problems.
  • Dermalogica – Hydrafacial Treatment: A treatment combining deep cleansing, advanced exfoliation, and LEDs for transformed skin.
  • Tata Harper: A 100% organic cabin experience. Aromatic and ultra‐sensory, Tata Harper treatments replenish and erase the signs of age as well as signs of fatigue.
  • Personalised customer reception to offer tailored services and create a welcoming atmosphere.
  • Expert advice on the Oh My Cream range of products: sales advice and development of customer loyalty through attentive and personalised service.
  • Perform skin diagnosis to better understand customer needs and recommend suitable products.
  • Lead masterclasses and in‐store events, creating engaging customer experiences.
  • Receive and store restocks (2 deliveries per week) to ensure the store is always well‐stocked.
  • Conduct regular inventory checks to maintain product availability and avoid stock shortages.
  • Order supplies (office materials, beauty consumables) to ensure smooth daily operations.
  • Profile we're looking for:

    • Love the world of beauty, especially clean beauty? That’s already a (huge) plus!
    • Enjoy hands‐on work and have a passion for the beauty industry?
    • We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges.
    • You hold a Beauty Diploma?
    • You have significant sales experience and are passionate about customer service?
    • Are you detail‐oriented, organised, dynamic, and always smiling?
    • Then you’re the perfect fit for our team!

    Retail and Skincare Expert – Facialist - Full time in London employer: Oh My Cream limited

    Join a vibrant and ethical team in London as a Retail and Skincare Expert – Facialist, where your passion for beauty meets a supportive work culture. Enjoy extensive training, a generous product discount, and a commitment to employee growth, all while contributing to our mission-driven ethos aimed at achieving B-Corp certification. With a focus on personalised customer experiences and a collaborative environment, this role offers meaningful opportunities for those who thrive in the beauty industry.
    Oh My Cream limited

    Contact Detail:

    Oh My Cream limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail and Skincare Expert – Facialist - Full time in London

    Tip Number 1

    Get to know the company inside out! Research their products, values, and mission. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.

    Tip Number 2

    Practice your facialist skills! If you can, offer to do a few free facials for friends or family. This will not only boost your confidence but also give you some real-life examples to discuss during your interview.

    Tip Number 3

    Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

    Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to dive into the beauty world with us.

    We think you need these skills to ace Retail and Skincare Expert – Facialist - Full time in London

    Facial Techniques
    Customer Service
    Sales Experience
    Skin Diagnosis
    Product Knowledge
    Inventory Management
    Event Coordination
    Attention to Detail
    Organisational Skills
    Proactivity
    Passion for Beauty Industry
    Communication Skills
    Teamwork
    Adaptability

    Some tips for your application 🫡

    Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share your experiences and what clean beauty means to you. We want to see your personality and enthusiasm for skincare!

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We’re looking for someone who can provide expert advice and create a welcoming atmosphere, so showcase those abilities!

    Be Detail-Oriented: Pay attention to the details in your application. Check for typos and ensure your formatting is consistent. A polished application reflects your organisational skills, which are key for this role!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re proactive—just what we like to see!

    How to prepare for a job interview at Oh My Cream limited

    Know Your Skincare Inside Out

    Make sure you brush up on the products and treatments mentioned in the job description. Familiarise yourself with the Oh My Cream range, Dermalogica, and Tata Harper. Being able to discuss these brands confidently will show your passion for the beauty industry.

    Show Off Your Customer Service Skills

    Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs. This role is all about creating a welcoming atmosphere, so let your personality shine through!

    Demonstrate Your Sales Savvy

    Since significant sales experience is a must, come ready to discuss your previous sales achievements. Be specific about how you’ve contributed to turnover and customer loyalty. Highlight any strategies you used to boost sales or engage customers.

    Be Ready for Hands-On Questions

    Expect practical questions about performing facials and skin diagnoses. You might even be asked to demonstrate your knowledge of different treatments. Brush up on your techniques and be prepared to talk through your process clearly and confidently.

    Retail and Skincare Expert – Facialist - Full time in London
    Oh My Cream limited
    Location: London

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