At a Glance
- Tasks: Lead multiple beauty boutiques, ensuring exceptional client experiences and operational success.
- Company: Join a mission-driven beauty brand aiming for B-Corp certification.
- Benefits: Monthly bonuses, 40% product discount, and extensive training opportunities.
- Why this job: Combine your passion for beauty with leadership in a dynamic retail environment.
- Qualifications: Retail management experience, strong people skills, and a love for skincare.
- Other info: Flexible work across London with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a Floating Store Manager for our London network. As a Floating Store Manager, you will oversee and ensure the operational success of several Oh My Cream boutiques, while delivering an exceptional client experience. If you are passionate about beauty, have strong leadership skills, and proven experience in retail management, we’d love to have you on board!
What we offer:
- Monthly commission based on turnover achieved
- Monthly bonus awarded for exceeding the monthly sales target by more than 5%
- One weekend off per month (except in December)
- Day-off offered on the birthday date
- Extensive and ongoing training on products and facials
- 40% discount on products
- 5 sick days per calendar year after your probation period
- 28 days holiday inclusive of Bank Holidays
- Company pension scheme after qualifying period
- An ethical and committed company: We have been a Mission-Driven Company since 2023 and aim to achieve B-Corp certification in 2025
Your mission:
- Oversee and supervise the daily operations of your assigned stores
- Drive store performance by managing sales operations and monitoring key indicators: revenue, average basket size, conversion rate, team objectives, etc.
- Boost sales by maintaining high standards in customer service and store image
- Lead your teams in line with Oh My Cream values
- Manage all store operations (HR, stock, etc.) and ensure the highest standards of presentation, merchandising, and cleanliness
- Ensure all internal procedures are respected
You will also lead by example by performing the following duties:
- Provide a personalized welcome to each customer
- Perform our expert, tailor‑made facial treatments using Dermalogica, Tata Harper, and Oh My Cream Skincare (if you hold a recognized beauty therapy qualification)
- Advise, sell, and build customer loyalty
- Help grow store turnover
- Run masterclasses and brand events in-store
- Manage stock, replenishment, and store organization
Profile:
- You are passionate about beauty and skincare, with a true appetite for expertise
- You are energetic, positive, eager to learn, and love advising customers and sharing your passion with a loyal and informed clientele
- You have excellent interpersonal skills, impeccable presentation, and always maintain a cheerful attitude
- You have solid experience in managing retail stores, ideally in the beauty or luxury sector
- You are autonomous and capable of managing several stores across the London area
- You adapt easily to different team dynamics and customer profiles
- You are mobile and available to work across all our London locations
- Level 2 or Level 3 Beauty Therapy qualification is a plus! If not, a strong knowledge and background in the beauty industry is required.
Key skills for this role:
- Excellent people skills
- Autonomy
- Ability to motivate and mobilize teams
- Strong customer service mindset
- Commercial awareness and ability to grow sales
Interview process:
Oh My Cream is committed to inclusive hiring by ensuring equal treatment of all applications and offering the same opportunities to talents from all backgrounds.
- Video interview with our Head of recruitment
- Final interview with our Area Manager and/or Boutique Manager
Floating Store Manager - London Retail - Store Manager · employer: Oh My Cream limited
Contact Detail:
Oh My Cream limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Store Manager - London Retail - Store Manager ·
✨Tip Number 1
Get to know the company inside out! Research Oh My Cream's values, products, and recent news. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail management experience and how it aligns with the Floating Store Manager role. Highlight your leadership skills and any successful sales strategies you've implemented.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Oh My Cream family!
We think you need these skills to ace Floating Store Manager - London Retail - Store Manager ·
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any personal experiences or insights that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Floating Store Manager role. Highlight your retail management experience and leadership skills, and don’t forget to mention any relevant qualifications. We appreciate when candidates take the time to align their application with our values and mission.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and skills quickly, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even more!
How to prepare for a job interview at Oh My Cream limited
✨Know Your Beauty Stuff
Brush up on your knowledge of beauty products and treatments, especially those offered by Oh My Cream. Be ready to discuss your favourite products and how they can benefit customers. This shows your passion and expertise in the field!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved store performance. This will demonstrate your ability to manage multiple stores effectively.
✨Customer Service is Key
Be ready to share your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a customer. This role is all about creating a memorable experience, so highlight your skills in this area!
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and expectations for the Floating Store Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.