At a Glance
- Tasks: Lead a beauty store, drive sales, and provide exceptional customer service.
- Company: Join Oh My Cream, a mission-driven and B Corp certified beauty brand.
- Benefits: Enjoy monthly bonuses, discounts, holidays, and a company pension scheme.
- Other info: Inclusive recruitment process with a focus on personality and passion.
- Why this job: Turn your passion for beauty into a rewarding career with growth opportunities.
- Qualifications: Retail management experience and a love for clean beauty are essential.
The predicted salary is between 30000 - 40000 £ per year.
Position: Store Manager (Permanent Contract, 39 hours/week, with 2 days off)
Working Hours: Monday to Saturday from 10am to 6pm, and Sunday from 11am to 6pm. Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.
What we offer:
- Monthly commission based on turnover achieved
- Monthly bonus awarded for exceeding the monthly sales target by more than 5%
- One weekend off per month (except in December)
- Day-off offered on the birthday date
- Immersive onboarding day with key meetings, targeted training and interactive workshops
- Extensive and ongoing training on products and facials
- 40% discount on products
- 5 sick days per calendar year after your probation period
- 28 days holiday inclusive of Bank Holidays
- Company pension scheme after qualifying period
- An ethical and committed company: We have been a Mission-Driven Company since 2023 and are now B Corp certified
Your missions:
- Develop the store’s performance through effective cash management and monitoring key performance indicators: sales, average basket size, conversion rate, collective goals, etc.
- Drive sales while maintaining impeccable customer service and store image
- Manage your team in line with Oh My Cream’s values
- Oversee store operations (HR, stock, etc.) and ensure high-quality standards in terms of image (product presentation, merchandising, and cleanliness)
- Ensure compliance with processes
- Lead by example with the completion of these tasks:
- Personalized customer welcome
- Sales advice and customer loyalty
- Skin consultations
- Leading masterclasses and in-store events
- Performing expert and customized facial treatments with Dermalogica, Tata Harper, and Oh My Cream Skincare
- Preparing treatment rooms: setting up beds, cleaning/disinfecting between treatments
- Receiving and organizing restocks (2 deliveries per week)
- Regular store inventory management
- Ordering supplies (office materials, beauty consumables)
- Store maintenance
Desired profile:
- Love the world of beauty, especially clean beauty? That’s already a (huge) plus!
- Enjoy hands-on work and have a passion for the beauty industry?
- We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges
- Previous retail management experience is a must!
- A beauty diploma is a +!
- You are meticulous, organized, dynamic, and always wear a smile. If this sounds like you, you are perfect for our team!
Interview Process:
- Oh My Cream is committed to inclusive recruitment, ensuring equal treatment of all candidates and offering the same opportunities to talents from all backgrounds.
- In-person or video interview with our Recruitment Officer
- In-person interview with our Area Manager and/or Store Manager
Ready to embark on an exciting adventure with us? Join Oh My Cream and turn your passion into a career!
Beauty Store Manager — Lead Sales, Service & Growth employer: Oh My Cream limited
At Oh My Cream, we pride ourselves on being an ethical and mission-driven company, offering a vibrant work culture that fosters personal and professional growth. As a Beauty Store Manager, you will benefit from extensive training, a generous employee discount, and a supportive team environment that values your contributions and encourages creativity. With a commitment to inclusivity and a focus on clean beauty, we provide a rewarding career path for those passionate about the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Store Manager — Lead Sales, Service & Growth
✨Tip Number 1
Get to know the company inside out! Research Oh My Cream’s values, products, and mission. When you show genuine interest in what we do, it’ll shine through in your conversations and make you stand out.
✨Tip Number 2
Practice makes perfect! Prepare for your interviews by role-playing common questions with a friend. Focus on how your previous retail management experience aligns with our goals, especially in driving sales and customer service.
✨Tip Number 3
Show off your personality! We’re looking for someone who’s not just qualified but also a great fit for our team. Be yourself during the interview and let your passion for beauty and customer service shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Beauty Store Manager — Lead Sales, Service & Growth
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share your experiences and what clean beauty means to you. We want to see your personality and enthusiasm for the role!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific position. Highlight your retail management experience and any relevant skills that align with our values. We appreciate a personal touch!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for someone who can communicate effectively, so make it easy for us to see why you’re a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Oh My Cream limited
✨Know Your Beauty Products
Make sure you’re well-versed in the products and brands that the store offers, especially clean beauty. Brush up on the benefits of key ingredients and be ready to discuss your favourite products during the interview.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and inspire others while maintaining high standards.
✨Understand Sales Metrics
Familiarise yourself with key performance indicators like sales targets and conversion rates. Be prepared to discuss how you would drive sales and improve these metrics in your new role.
✨Demonstrate Customer Service Excellence
Customer service is crucial in this role. Think of specific instances where you provided exceptional service or resolved customer issues. Highlight your approach to creating a welcoming environment for customers.
