At a Glance
- Tasks: Provide luxury facials and expert skincare advice to create a welcoming atmosphere.
- Company: Ethical beauty brand with a mission-driven approach and B Corp certification.
- Benefits: Monthly commission, 40% product discount, birthday day-off, and 28 days holiday.
- Other info: Ongoing training and opportunities to lead engaging customer events.
- Why this job: Join a passionate team and make a real impact in the beauty industry.
- Qualifications: Love for clean beauty, sales experience, and a qualification in beauty therapy is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Position: Retail and Skincare Expert - Facialist
Full‑time Permanent Contract (32 hours/week)
Location: 51 Redchurch St, London E2 7DJ
Working Hours: Monday to Saturday from 10am to 7pm, and Sunday from noon to 6pm. Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.
What we offer:
- Monthly commission based on turnover achieved
- One weekend off per month (except in December)
- Day-off offered on the birthday date
- Extensive and ongoing training on products and facials
- 40% discount on products
- 5 sick days per calendar year after your probation period
- 28 days holiday inclusive of Bank Holidays
- Company pension scheme after qualifying period
- An ethical and committed company – we have been mission‑driven since 2023 and are now B Corp certified.
Your missions:
- Provide a range of luxury facials
- Oh My Cream Skincare – Plumping Facial: A complete treatment incorporating facialist techniques, ideal for illuminating, plumping, and smoothing the skin.
- Dermalogica Proskin: A 100% personalised face care made with ultra‑concentrated professional products to solve all your skin problems.
- Dermalogica – Hydrafacial Treatment: A treatment combining deep cleansing, advanced exfoliation, and LEDs for transformed skin.
- Tata Harper: A 100% organic cabin experience. Aromatic and ultra‑sensory, Tata Harper treatments replenish and erase the signs of age as well as signs of fatigue.
- Personalized customer reception to offer tailored services and create a welcoming atmosphere
- Expert advice on the Oh My Cream range of products: sales advice and development of customer loyalty through attentive and personalized service
- Perform skin diagnosis to better understand customer needs and recommend suitable products
- Lead masterclasses and in‑store events, creating engaging customer experiences
- Receive and store restocks (2 deliveries per week) to ensure the store is always well‑stocked
- Conduct regular inventory checks to maintain product availability and avoid stock shortages
- Order supplies (office materials, beauty consumables) to ensure smooth daily operations
Profile we’re looking for:
- Love the world of beauty, especially clean beauty – that’s already a (huge) plus!
- Enjoy hands‑on work and have a passion for the beauty industry
- We’re looking for more than just a typical profile – we want a true personality who’s versatile, proactive, and loves challenges
- A qualification in beauty therapy is an advantage
- You have significant sales experience and are passionate about customer service
- Are you detail‑oriented, organized, dynamic, and always smiling?
- Then you’re the perfect fit for our team!
Beauty Advisor & Therapist - Shoreditch employer: Oh My Cream limited
Oh My Cream is an exceptional employer that prioritises employee growth and well-being, offering extensive training and a supportive work culture in the vibrant Notting Hill area. With benefits like a monthly commission, generous holiday allowance, and a commitment to ethical practices as a B Corp certified company, we empower our Store Managers to thrive while delivering outstanding customer service and leading a passionate team. Join us to turn your love for clean beauty into a rewarding career with meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor & Therapist - Shoreditch
✨Tip Number 1
Get to know the company! Research Oh My Cream and their products so you can chat about them during your interview. Show us that you're not just a fan of beauty, but that you really understand what makes this brand special.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. We want to see how you create those personalised experiences that keep clients coming back for more.
✨Tip Number 3
Be ready to showcase your hands-on skills! If you have experience with facials or skincare treatments, be prepared to discuss your techniques and maybe even demonstrate your knowledge. We love seeing passion in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team and are keen to be part of our mission-driven journey.
We think you need these skills to ace Beauty Advisor & Therapist - Shoreditch
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about clean beauty. We want to see your personality and enthusiasm!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to connect their background with our needs.
Be Detail-Oriented:Pay attention to the details in your application. Check for typos and ensure your formatting is consistent. A polished application shows us you’re organised and professional, which is key in our industry!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Oh My Cream limited
✨Know Your Products Inside Out
Make sure you’re familiar with the skincare products and treatments mentioned in the job description. Research Oh My Cream, Dermalogica, and Tata Harper to understand their unique selling points. This will help you answer questions confidently and show your passion for clean beauty.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs or created a memorable experience. This is crucial for a role that focuses on personalized service and customer loyalty.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for the beauty industry shine through during the interview. Share your personal experiences with beauty products and treatments, and discuss any trends or innovations you’re excited about. This will help you connect with the interviewers and show that you’re genuinely invested in the role.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific situations, like conducting a skin diagnosis or leading a masterclass. Think about how you would engage customers and create a welcoming atmosphere. Practising these scenarios can help you feel more confident and prepared.
