At a Glance
- Tasks: Lead supply chain and customer service, ensuring smooth operations and delivery.
- Company: Join OGM, a proud South Wales manufacturer with a supportive team.
- Benefits: Earn £30,000-£40,000, enjoy 28 days holiday, and benefit from a company pension.
- Other info: Enjoy early finish Fridays and a dynamic work environment.
- Why this job: Grow into a leadership role while making a real impact in a thriving business.
- Qualifications: Experience in planning, purchasing, and customer liaison is essential.
The predicted salary is between 30000 - 40000 £ per year.
GBP30,000 - GBP40,000 Permanent Full-time Office-based
What's included:
- Company pension
- 28 days holiday (including bank holidays)
- On-site parking
- A role with real scope to grow into a leadership position
ABOUT THE COMPANY
OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard, look after each other. This isn't a role where you'll be a number. As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that – owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.
WHAT YOU'LL BE DOING
- Take full ownership of production planning and scheduling
- Manage sales orders, works orders, purchase orders and delivery schedules
- Liaise directly with customers to manage orders, priorities and delivery commitments
- Manage purchasing and supplier relationships
- Work closely with production and warehouse teams to hit on-time delivery targets
- Identify and implement process improvements across supply chain and customer service
- Support and develop the team around you as the function grows
WHAT YOU'LL BRING
Essential:
- Proven experience in planning, purchasing and customer liaison within a manufacturing or operational environment
- Strong working knowledge of ERP or MRP systems
- A track record of managing delivery schedules and supplier relationships
- Confident communicating with customers, suppliers and internal teams at all levels
Useful, not essential:
- Experience leading or developing a small team
- Exposure to process improvement or systems change projects
BENEFITS AND WORKING ENVIRONMENT
Financial: GBP30,000 - GBP40,000 salary, company pension scheme
Stability: A permanent role with a settled, long-serving team in a growing business
Development: Opportunity to grow the position as the function develops around you
Practical: On-site parking, 28 days holiday including bank holidays, Early finish Fridays
WORKING ARRANGEMENTS
Location: Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW
Contract: Permanent Full-time Office-based
Hours: 8:00-16:30 Monday to Thursday, 8:00-14:00 Friday
Supply Chain and customer Service Lead employer: OGM Moulding Innovation
OGM is an exceptional employer located in South Wales, offering a supportive work culture where employees are valued and encouraged to grow. With a competitive salary, generous holiday allowance, and opportunities for career advancement, this role as Supply Chain and Customer Service Lead provides a unique chance to make a significant impact within a thriving team. The company prioritises employee well-being with benefits like on-site parking and early finish Fridays, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain and customer Service Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills in supply chain and customer service can add value. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and suppliers, being able to articulate your thoughts clearly is key. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at OGM.
We think you need these skills to ace Supply Chain and customer Service Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Supply Chain and Customer Service Lead. Highlight your experience in planning, purchasing, and customer liaison, and don’t forget to mention any ERP or MRP systems you’ve worked with!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've managed delivery schedules and supplier relationships in the past.
Showcase Your Communication Skills:Since this role involves liaising with customers and suppliers, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at OGM Moulding Innovation
✨Know Your Supply Chain Basics
Make sure you brush up on your supply chain knowledge before the interview. Understand the key processes involved in production planning, scheduling, and customer liaison. Being able to discuss these topics confidently will show that you're serious about the role.
✨Familiarise Yourself with ERP/MRP Systems
Since a strong working knowledge of ERP or MRP systems is essential, take some time to review the systems you've used in the past. Be ready to share specific examples of how you've managed delivery schedules and supplier relationships using these tools.
✨Prepare for Customer Interaction Scenarios
Think about potential scenarios where you might need to communicate with customers or suppliers. Prepare examples of how you've successfully managed orders and priorities in the past. This will demonstrate your ability to handle real-life situations effectively.
✨Show Your Leadership Potential
Even if leading a team isn't a requirement, it's a great opportunity to showcase your leadership skills. Share any experiences where you've supported or developed a team, and express your enthusiasm for growing into a leadership position as the function develops.
