At a Glance
- Tasks: Lead supply chain and customer service, ensuring smooth operations and delivery.
- Company: OGM, a proud South Wales manufacturer with a supportive team culture.
- Benefits: £30,000–£40,000 salary, company pension, 28 days holiday, and early finish Fridays.
- Other info: Permanent role with opportunities for career growth and process improvement.
- Why this job: Join a growing business and develop your leadership skills in a dynamic environment.
- Qualifications: Experience in planning, purchasing, and customer liaison within manufacturing.
The predicted salary is between 30000 - 40000 € per year.
£30,000 – £40,000 | Permanent | Full-time | Office-based
What's included:
- Company pension
- 28 days holiday (including bank holidays)
- On-site parking
- A role with real scope to grow into a leadership position
ABOUT THE COMPANY
OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard, look after each other. This isn't a role where you'll be a number. As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that - owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.
WHAT YOU'LL BE DOING
- Take full ownership of production planning and scheduling
- Manage sales orders, works orders, purchase orders and delivery schedules
- Liaise directly with customers to manage orders, priorities and delivery commitments
- Manage purchasing and supplier relationships
- Work closely with production and warehouse teams to hit on-time delivery targets
- Identify and implement process improvements across supply chain and customer service
- Support and develop the team around you as the function grows
WHAT YOU'LL BRING
Essential:
- Proven experience in planning, purchasing and customer liaison within a manufacturing or operational environment
- Strong working knowledge of ERP or MRP systems
- A track record of managing delivery schedules and supplier relationships
- Confident communicating with customers, suppliers and internal teams at all levels
Useful, not essential:
- Experience leading or developing a small team
- Exposure to process improvement or systems change projects
BENEFITS AND WORKING ENVIRONMENT
Financial: £30,000–£40,000 salary | Company pension scheme
Stability: A permanent role with a settled, long-serving team in a growing business
Development: Opportunity to grow the position as the function develops around you
Practical: On-site parking | 28 days holiday including bank holidays | Early finish Fridays
WORKING ARRANGEMENTS
Location: Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW
Contract: Permanent | Full-time | Office-based
Hours: 8:00-16:30-Monday to Thursday. 8:00-2:00- Friday
Supply Chain and customer Service Lead in Hengoed employer: OGM Moulding Innovation
OGM is an exceptional employer located in South Wales, offering a supportive work culture where employees are valued and encouraged to grow. With a focus on employee development, competitive benefits including a company pension and generous holiday allowance, and the opportunity to take on leadership roles, OGM fosters a collaborative environment that prioritises both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain and customer Service Lead in Hengoed
✨Tip Number 1
Get to know the company inside out! Research OGM's values, products, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with customers and suppliers, being clear and confident in your conversations will set you apart. Try mock interviews with friends or family.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the OGM team and ready to take on the challenge.
We think you need these skills to ace Supply Chain and customer Service Lead in Hengoed
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Supply Chain and Customer Service Lead. Highlight your experience in planning, purchasing, and customer liaison, and don’t forget to mention any ERP or MRP systems you’ve worked with!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed delivery schedules and supplier relationships in the past.
Showcase Your Communication Skills:Since this role involves liaising with customers and suppliers, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to show that you can effectively manage relationships at all levels.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at OGM Moulding Innovation
✨Know Your Stuff
Make sure you brush up on your knowledge of supply chain management and customer service. Familiarise yourself with the specific ERP or MRP systems mentioned in the job description, as well as any relevant processes. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in planning, purchasing, and customer liaison. Think about specific challenges you faced and how you overcame them. This will help demonstrate your problem-solving skills and ability to manage relationships effectively.
✨Ask Smart Questions
Come prepared with questions that show your interest in the company and the role. Ask about their current supply chain challenges or how they envision the growth of the team. This not only shows your enthusiasm but also gives you insight into what you might be dealing with if you get the job.
✨Be Personable
Since this role involves liaising with customers and suppliers, it’s crucial to showcase your communication skills. Be friendly and approachable during the interview. Remember, they want someone who can build relationships, so let your personality shine through!
