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For Companies At a Glance
- Tasks: Lead supply chain and customer service, ensuring smooth operations and timely deliveries.
- Company: Join OGM, a proud South Wales manufacturer with a supportive team culture.
- Benefits: Enjoy a competitive salary, company pension, 28 days holiday, and on-site parking.
- Other info: Be part of a dynamic team where your contributions truly matter.
- Why this job: Step into a role with real growth potential and make a difference in a thriving business.
- Qualifications: Experience in supply chain management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
£30,000 – £40,000 | Permanent | Full-time | Office-based Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW
What's included:
- Company pension
- 28 days holiday (including bank holidays)
- On-site parking
- A role with real scope to grow into a leadership position
ABOUT THE COMPANY
OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard, look after each other. This isn't a role where you'll be a number. As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that - owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.
WHAT YOU'LL BE DOING
- Take full ownership of production planning and scheduling
- Manage sales orders, works orders, purchase orders and delivery schedules
- Liaise directly with customers to manage orders, priorities and delivery commitments
- Manage purchasing and supplier relationships
- Work closely with production and warehouse teams to hit on-time delivery targets
- Identify and implement process improvements across supply chain and customer service
Supply Chain and customer Service Lead in Caerphilly employer: OGM Moulding Innovation
Contact Detail:
OGM Moulding Innovation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain and customer Service Lead in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their supply chain processes and customer service values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Supply Chain and Customer Service Lead, you'll need to liaise with various teams and customers. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who take the initiative to engage directly with us. It shows you're serious about the role and ready to jump into the action.
We think you need these skills to ace Supply Chain and customer Service Lead in Caerphilly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Supply Chain and Customer Service Lead. Highlight relevant experience in production planning, customer relations, and any process improvements you've implemented. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supply chain management and customer service. Share specific examples of how you've successfully managed relationships and improved processes in previous roles.
Showcase Your Problem-Solving Skills: In this role, you'll need to tackle challenges head-on. Use your application to demonstrate your problem-solving abilities. Share stories where you've identified issues and implemented effective solutions, especially in a supply chain context.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at OGM Moulding Innovation
✨Know Your Supply Chain Basics
Make sure you brush up on your supply chain knowledge before the interview. Understand key concepts like production planning, scheduling, and how to manage sales and purchase orders. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Customer Service Skills
Since this role involves liaising directly with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully managed customer expectations or resolved issues. This will demonstrate your ability to maintain strong relationships.
✨Highlight Process Improvement Experience
OGM is looking for someone who can identify and implement process improvements. Come prepared with examples from your past roles where you've streamlined operations or improved efficiency. This will illustrate your proactive approach and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or future growth opportunities within the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.