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- Tasks: Join our team as an Immigration Client Intake Specialist, handling new case initiations and client communications.
- Company: Ogletree Deakins is a leading international law firm with a strong focus on business immigration.
- Benefits: Enjoy a collaborative work environment, continuous training, and opportunities for professional growth.
- Why this job: Make a real impact by helping immigrants achieve their American dream in a dynamic setting.
- Qualifications: 2+ years of office experience preferred; a Bachelor's degree is a plus.
- Other info: We value diversity and encourage candidates from all backgrounds to apply.
The predicted salary is between 28800 - 48000 £ per year.
Help make the American dream come true for immigrants! This is an exciting opportunity to grow your career with one of the largest law firms in the United States. Ogletree Deakins is an international law firm with 55 offices throughout North America and Europe. We have one of the largest business immigration practices in the United States; our immigration practice group consists of experienced and dedicated immigration lawyers and paralegals who work with domestic and international corporations and businesses in developing appropriate strategies to facilitate the international transfer of skilled employees. Our Belfast, Ireland office has an opportunity for a Business Immigration Client Intake Specialist to join their fast-paced business immigration practice!
The Intake Specialist is responsible for performing a variety of duties centered on new case initiations based upon client requests. Duties include, but may not be limited to:
- Communicating with client contacts to intake all necessary information for file creation, case assignment, documentation, and billing.
- Maintaining internal status updates relating to intake cases.
- Inputting data into VisaTrax/InsZoom.
- Collating documentation for the physical file.
We offer a collegial, collaborative, challenging, and growth-focused work environment with innovative technology, customized resources and processes, and continuous skill-based training and professional development.
Essential Functions
- Coordinate and schedule calls and maintain attorney(s) calendar.
- Copy and assemble case files.
- Scan and save case files to the firm document management system.
- Monitor inbox for incoming visa requests.
- Process initiation requests by entering them into VisaTrax/Zoom; send necessary questionnaires to the Visa Beneficiary (VB) and US managers to complete and return to Ogletree Deakins.
- Use firm systems to create client-matter billing numbers and file barcodes.
- Initiate extension cases assigned.
- File creation, including requesting client matter numbers via Workflow.
- Follow up daily with VBs and US managers for any documentation and/or questionnaires that have not been submitted.
- Update case status daily.
- Scan and submit requests for educational evaluations.
- Assemble case files for attorney review.
- Update VisaTrax/InsZoom once the evaluation is received.
- Assign to the case manager for processing.
- Process and respond to a high volume of client inquiries (e.g. timeframe of filing, explanation about questionnaires, status updates, and document verification).
- Close files that will not continue to be processed.
Requirements
- 2+ years of office/administrative experience is preferred.
- Bachelor’s degree from an accredited college/university is preferred.
- Flexibility to work additional hours when necessary to reach Firm objectives.
- Must have the ability to work well with a team and independently.
- Must be able to achieve basic proficiency in Outlook, Word, Excel, InsZoom/VisaTrax, and DMS within a reasonable training period.
Please note, we are not working with outside recruiters for this position.
Ogletree Deakins has one of the largest Business Immigration practices in the United States and provides a wide range of legal services for employers seeking temporary business visas and permanent residence on behalf of foreign national employees. We provide comprehensive immigration services to clients of all sizes, including numerous Fortune 500 companies. Our practice is designed to provide superior client service at competitive fixed fee rates. Our attorneys are proactive in handling client matters, from case initiation to case strategy/planning to the successful completion of the case, always remaining accessible to all of our clients. We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments and strongly encourage the interest of diverse candidates in the firm. Equal Opportunity Employer.
Contact Detail:
Ogletree Deakins’ Immigration Practice Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Immigration Client Intake Specialist
✨Tip Number 1
Familiarise yourself with the immigration processes and terminology. Understanding the basics of visa types and the intake process will help you communicate effectively with clients and colleagues, showcasing your knowledge during interviews.
✨Tip Number 2
Network with professionals in the immigration law field. Attend relevant events or join online forums to connect with current employees at Ogletree Deakins or similar firms. This can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock case file. Showcasing your ability to manage documentation and follow up on client inquiries can set you apart from other candidates during the interview process.
✨Tip Number 4
Research Ogletree Deakins' values and recent news. Being knowledgeable about the firm’s commitment to diversity and its business immigration practice will allow you to tailor your responses in interviews and show that you are genuinely interested in joining their team.
We think you need these skills to ace Immigration Client Intake Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Immigration Client Intake Specialist position. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous office or administrative experience you have, especially if it relates to client intake or immigration processes. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in this role at Ogletree Deakins. Mention your passion for helping immigrants and how your background aligns with the firm's values and objectives.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Ogletree Deakins’ Immigration Practice Group
✨Know the Firm Inside Out
Before your interview, take some time to research Ogletree Deakins. Understand their business immigration practice, their values, and recent news about the firm. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Organisational Skills
As an Immigration Client Intake Specialist, you'll need to juggle multiple tasks. Be prepared to discuss your organisational strategies and provide examples of how you've successfully managed similar responsibilities in the past.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to demonstrate your ability to communicate clearly and professionally, both verbally and in writing. You might be asked to role-play a client interaction, so practice articulating your thoughts concisely.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-pressure situations. Think of examples from your previous experience where you successfully navigated challenges, especially in a fast-paced environment.
