Full time - 38.25 hours (Monday to Friday)
Are you a Senior Project Manager who loves helping businesses transform how they work? Do you enjoy working alongside business leaders and taking ownership of large-scale, complex implementations? If so, we’d love to hear from you.
We’re building a brand-new Strategic Team within our Software Delivery division, dedicated to our enterprise customers. As Senior Project Manager, you’ll lead the implementation of Profit4, our latest ERP product, for our largest and most complex customers. That includes long-standing enterprise customers moving from our legacy system, prof.ITplus, as well as new enterprise businesses choosing OGL for the first time.
These are high-value, high-impact projects. They typically span multiple sites, depots or companies and involve third-party integrations, warehouse management and bespoke development. You’ll be the senior delivery lead on each one, from the moment sales hands over until the customer is live and settled with our Support and Customer Success teams.
Understanding our customers’ businesses is central to how we work, so you’ll spend regular time on site with them, seeing their operations first-hand and building relationships that last well beyond go-live.
The role
Lead delivery from start to finish
- Take full ownership of Strategic Team implementations, from sales handover through go-live to handover into Support and Customer Success.
- Plan and run complex projects with multiple workstreams, phased go-lives and dependencies across integrations, data migration, training and development.
- Make sure every implementation follows our strategic framework and lands on time, on budget and to the agreed quality standard.
Build strong, trusted relationships
- Become a trusted partner to customers at every level, from senior management to the people using the system day to day.
- Keep everyone informed with clear, regular communication and reporting.
- Liaise with the customer’s third-party suppliers involved in integrations and infrastructure.
- Act as the first point of escalation for strategic accounts, resolving issues quickly and putting clear plans in place to get things back on track.
Own the commercials
- Take ownership of the project budget and services position, forecasting effort and tracking actual vs. planned.
- Manage scope carefully, identifying scope creep and forecasting variations against the services purchased.
- Work with Sales and Customer Success to spot commercial opportunities that add value for the customer during delivery.
Manage risk and development
- Proactively identify, assess and mitigate delivery, technical and commercial risks.
- Work with our Development team to manage bespoke development scope, prioritising change requests against the project’s goals.
Help shape how we deliver
- Contribute to our implementation framework, helping us deliver software to customers as efficiently as possible.
- Stay up to date with new Profit4 releases and how new features can benefit our customers.
What you’ll bring
- A proven track record leading complex ERP or business software implementations from initiation to go-live and handover.
- Experience managing enterprise customers with multiple sites, depots or companies, including WMS and third-party integrations.
- Confidence engaging with senior leaders, both with customers and internally.
- Strong commercial awareness, including managing scope, creep and variations against services purchased.
- Experience setting up and running project frameworks, controlling budgets, hitting milestones and reporting on progress.
- Experience leading cross-functional delivery teams and balancing the priorities of shared resources.
- Experience of projects involving bespoke development or significant configuration.
- The ability to handle complex escalations and difficult conversations calmly, protecting both the relationship and the project.
- Self-motivation, drive and a genuine passion for technology and business transformation.
- A full driving licence valid in the UK (minorendorsements considered on an individual basis).
- Experience of Profit4, prof.ITplus or other ERP systems for stockists, distributors or similar industries.
- A strong understanding of distribution processes, including purchasing, stock and warehouse management, sales, invoicing and finance.
- Experience with integrations such as EDI, e-commerce and marketplaces, courier and shipping, and WMS.
- Experience of moving customers from a legacy system to a new platform.
- Familiarity with tools such as Teamwork, Atlassian Jira, Microsoft Copilot or other AI tools.
- A formal project management qualification (PRINCE2 Practitioner is a plus, but not essential)
Why OGL Software?
OGL is a leading ERP provider for UK stockists, wholesalers and distributors. We’ve been helping businesses run better for more than 50 years, and with the recent launch of Profit4, we’re growing fast. This is a chance to join a brand-new team at an exciting point in our journey and help shape how it works.
You’ll find a collaborative, supportive environment where your work has a direct impact, where innovation is valued, and where you’ll lead projects that drive real growth for our customers.
At OGL, we believe in creating a workplace where our employees feel valued and supported. Alongside the standard benefits you’d expect, we offer a few extras to make your work-life balance even better:
- Hybrid working opportunity available after probationary period
- 25 days of holiday plus 8 bank holidays
- Opportunity to buy and sell holiday
- Support for your learning, development and career growth
- An employee reward board to recognise great work
- Company social events to bring the team together
- A referral bonus scheme for employees
- Free on-site parking
Our friendly HR Team are on hand to help with any questions you might have.
