At a Glance
- Tasks: Manage online communities and create engaging content across social media platforms.
- Company: Join Ogilvy, a leading creative agency with a rich history and innovative culture.
- Benefits: Enjoy 25 days annual leave, flexible working, and health perks.
- Other info: Collaborate with a dynamic team and grow your career in a diverse environment.
- Why this job: Be the voice of iconic brands and shape their social presence.
- Qualifications: Experience in social media management and community building is essential.
The predicted salary is between 45000 - 55000 £ per year.
Department: Social & Strategy
Location: London
Contract type: Initial 12-Month Fixed Term
Full Time/Part time: Full Time
Reporting into: Social Strategy Lead
About Ogilvy:
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. The agency specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Lloyds Banking Group, Madri, Unilever and Mondelēz International.
The Role:
The Community Management team are a key part of the Ogilvy social team and help to make brands truly matter on social channels. We are the eyes, ears, and voice for global giants - creative, hungry digital natives who live in the feed and cut through the chaos of social. Through craft, we spark the right conversations, connecting our clients with the right people, at the right time, in the right place. In this role, you'll be helping manage online communities, creating content and engaging with the audience directly on various social media platforms. You'll contribute ideas for social media strategies and stay up-to-date on trends to create relevant content – maybe even shooting it yourself. You'll also work with other teams to deliver comprehensive social media campaigns for clients.
Key Responsibilities:
- Be the strategic social sleuth & brand architect: Craft the strategic social blueprint from online and social community insights. Stay plugged into the zeitgeist by devouring trend reports and campaign insights to keep social fresh. Breathe social channels such as Facebook, Insta, Twitter, YouTube, TikTok & beyond. Support building social and creative briefs and coordinate with interdisciplinary team to prepare well informed community management strategies around cultural moments.
- Be a social management tool expert: Expertly create and publish engaging content across all key social platforms. Command the insight toolkit (Sprinklr, Google Trends, etc.) to turn data into action. Manage and own the content publishing process; scheduling, coordination of complex content calendars, QC of live posts. Champion social media best practices, ensuring every execution is flawless.
- Nail the administrative essentials: reports, scheduling, competitor reviews, and workflow management.
- Be the voice of the brand on social: Forge powerful internal & client relationships and get to the heart of client challenges and ensure seamless execution. Master the brand's voice, crafting compelling content that resonates with their online audience. Transform audiences into passionate social advocates and craft perfect reactive and proactive comments.
- Measurement and effectiveness: Understand different social media performance and metrics. Deliver social reports with precisely the insights clients need to drive smart business decisions. Be a data detective and uncover the stories hidden in social metrics and turn them into strategic gold.
- Be the gate keeper of brand safety: Cut through the chaos of social media and moderate complex comments in a very public forum. Live in the detail - one emoji can be the difference between the best comment you’ve ever read to a full blown crisis.
Requirements:
- Experience managing social media accounts and building online communities, scheduling, publishing content to social channels and highly proficient using software like Sprinklr, Meta and TikTok Ads Manager Tools.
- Proactive and key client handler, regularly suggesting new and interesting ways they can elevate their social presence.
- Senior member of the Community Management team with line management responsibilities.
- Act as a leader within the team to address challenges, inspire with best-in-class community management strategies and continually suggest improvements to team operations.
- Autonomous control and ownership of key clients' social accounts and strategies.
- Responsible for creation of Monthly creative briefs aligned to strategy.
- Daily platform monitoring for risks and opportunities.
- Writing engaging and platform-appropriate copy for up to 20 pieces of content per month.
How we help you Thrive:
- 25 days annual leave + 1 Volunteer Day
- Bupa Healthcare Enhanced Maternity, Adoption and Shared Parental Leave
- Flexible Working Model with core working hours: 10am – 4pm
- A 1.5:1 Matching Pension Structure
- Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
- Season Ticket Loan and Cycle to Work Scheme
- Life Assurance
We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy.
Social Media Manager & Community Manager in London employer: Ogilvy UK
Ogilvy UK is an exceptional employer, offering a dynamic and inclusive work culture that fosters creativity and collaboration. With a strong commitment to employee growth, you will have access to comprehensive training and development opportunities, alongside a flexible working model that promotes work-life balance. Located in London, you will be part of a world-renowned agency celebrated for its innovative campaigns and diverse talent, ensuring a rewarding and meaningful career in the influencer marketing space.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Manager & Community Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Ogilvy UK and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Ogilvy UK are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Ogilvy UK on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Ogilvy UK. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Media Manager & Community Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Ogilvy UK. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Ogilvy UK:Show us that you’ve done your homework! In your application, briefly mention what you admire about Ogilvy UK’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Ogilvy UK
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Ogilvy UK will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Ogilvy UK, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
