Social Account Director (Hiring Immediately) in London

Large Tech Organisation

Department: Social & Content / Advertising

Location: London

Contact type: 12-Month Fixed Term Contract

Full Time/Part time: Full Time

Reporting into: Client Partner

About Ogilvy:

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. The agency specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Lloyds Banking Group, Madri, Unilever and Mondelēz International. Ogilvy’s influencer marketing practice is the largest globally; we are proud to be the most awarded influencer agency for six years running and the recipient of the Cannes Grand Prix for Social & Creator for two consecutive years. Ogilvy UK also hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – which is now in its 12th year.

About this role:

Social and content has never been more important for clients. Showing up authentically, with intention, across social platforms helps brands connect with their audiences. It helps them to sell and serve better. This role provides the opportunity to work on a really exciting client that has a portfolio of soft drinks brands. You will have the opportunity to manage key campaigns across the year that will involve working with our strategy, creative and production team to deliver best in class campaigns and content.

This role is perfect for someone that has a wide knowledge of social – they will have experience managing content and campaigns that build brand advocacy as well having an understanding of how to create hard working assets that drive to purchase. The ideal candidate will know how to effectively lead an account, steering processes and ways of working internally, with agency partners and with our clients. The ideal candidate will have their finger on the pulse across all things social – from what’s trending that could be a good opportunity for a brand to leverage, through to a thorough understanding of how data, strategy, community management feed into the success of a brand's social media presence. Whilst the candidate will have a passion for delivering best in class social campaigns, they will also be required to lead in other areas of the marketing mix, and the ideal candidate will have some integrated experience.

A bit about you:

• Organised and autonomous; you’ll be responsible for motivating the team to do great work, whilst anticipating any areas that may hinder the success of the campaign.
• Whilst you will work with an Account Manager to support with budgets and timings, you will also be well-versed in taking this on and have an excellent understanding of processes and what it takes to deliver social campaigns on budget and on time.
• Financially savvy; you’ll need to work with the rest of the agency team to deliver proposals that are within the client’s budgets and ensure successful delivery.
• You will be an excellent communicator; providing clear succinct guidance to the internal teams as well as being able to present the work to clients.
• You’ll be someone that loves to get stuck into a task, collaborate with the client and agency teams, and make stuff happen!

Experience within the retail sector is not essential but would be helpful.

More about your role at Ogilvy:

As a Social Account Director you lead large, more complex projects, armed with your experience and proven ability to think and do. You are able to problem solve and create highly effective and fruitful working relationships with clients and colleagues, collaborating with other Capabilities and Crafts instinctively. You may also have a solid understanding of strategy and always ensure that you and the team are working towards strategic objectives. You have a relationship with mid-level clients that is one of trusted partner, based on a proven track record of delivery. You are able to confidently lead conversations and problem solve in the moment as required, and act as a point of escalation for junior clients. You have strong skills in paid and organic social and have worked across a wide variety of clients and projects from small response driven workstreams to larger more complex social experiences across multi platforms and touch points. You understand how to work and lead project delivery in a Social first environment, as well as as part of an integrated team. You are confident managing multi-level stakeholders in complex matrix organisations as well managing resources and teams, across all levels, with diverse skills and personalities. You understand the strategic and business context the client is operating in and use this knowledge to develop solutions and approach tasks in a way that is effective for the client. You collaborate confidently with other capabilities and crafts in service of finding the best Social creative solution to the client's business problem. You are seen as a champion for the craft with all those you come in to contact with. You demonstrate your ability for creative problem solving in how you approach every task – whether that’s identifying a way to improve the internal process, ideating for an innovative social solution, or co-creating an inspiring way to sell in the work. You are able to consider different angles on a brief – a non-linear thinker. You take responsibility for larger projects and act accountable for both the work and the process. You understand that you are accountable for the actions of the account team reporting into you on projects; guiding them and intervening and managing up as required. You will manage client expectations when having to charge more for additional work in a manner which does not expose the agency to financial risk. You are well informed about the commercials of all projects you are responsible for, managing those below you to meet agreed targets. You are able to maintain strong partnership with internal stakeholders across all crafts and support cross-functional agendas for the benefit of the company and the client. You have a strong relationship with your day-to-day clients and wider client stakeholders, and use these relationships to help protect the work, strengthen the relationships and activate new opportunities. You act as an escalation point for the team in resolving issues and support the team in confidently navigating through problems.

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests.
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us. We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible. We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.