Social Account Manager

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries.

Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities.

About Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, Social, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Google Pixel, Sainsbury’s, Lloyds Banking Group, Madri, Mondelēz International, Unilever, Martini and many more.

The Role: As a Social Account Manager at our agency, you will be an essential part of our social proposition, covering the full range of social work. At Ogilvy, our social team are trained and treated as specialists and play a critical role in building strong relationships with our clients, acting as an extension of their teams guiding them through every step of the journey from briefing and strategy, timings and budgets, through to delivery and implementation.

Your strategic thinking and creativity will help develop best-in‑class ongoing social plans for our diverse range of clients, integrating them into the overall strategy for owned, earned, and paid channels. We work with some of the biggest brands in the world and pride ourselves on our high standards and award‑winning work.

Key Responsibilities:

• The role involves managing the day‑to‑day social activity across brands from BAU to campaign activity, working with an integrated team to support all brand activity.
• Ability to harness client wisdom to shape social recommendations and creative output to ensure we’re developing best‑in‑class ongoing social plans for our clients.
• Supporting Account Director in managing client budgets and timings specific to your brands.
• Responsible for management of creative teams including writing task briefs, managing briefings, coordinating ideation, concepting and approvals.
• Manage the Community Management & Strategy teams on calendar planning and publishing, daily moderation and measurement & reporting.
• Consistently identifying and implementing areas to improve for our clients.
• Align and collaborate with media, PR, influence, brand activation, digital, and all other stakeholders – internal and external – to deliver best‑in‑class campaigns for our clients.
• Oversee selection and management of client‑appropriate creator opportunities and relationships to help deliver social‑first content for clients.
• Responsible for internal resource management and timing plans.
• Maintain and build successful client relationships, selling in reactive ideas and content streams in quick turnaround and high‑pressure situations.

General Responsibilities:

• Stay up‑to‑date with cultural/social trends and customers' views and attitudes.
• Assist in the development and participation in promoting our social offering across the business.
• A passion for social media marketing with a minimum of two years' experience in the field.
• Self‑motivated, action‑oriented, and ambitious with a positive "can‑do" attitude.
• A keen interest in all things social and an avid follower of relevant news and trends.

Requirements:

• Experience in working in one/some of the following sectors: skincare, sports/music/entertainment or finance or ability to showcase an interest in this area.
• Experience in both social and influence preferred.
• Strong understanding of social media platforms and trends.
• Excellent communication, project management, and organisational skills.
• Experience in a fast‑paced agency environment.
• Demonstrated experience in building consistently productive relationships.
• The ability to remain optimistic under pressure.
• Strong experience in key stakeholder management.
• A creative outlook with the ability to achieve the full potential from projects, keeping abreast of and utilising new industry developments and technology.

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day.
• Enhanced Maternity, Adoption and Shared Parental Leave.
• Flexible Working Model with core working hours: 10am – 4pm.
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year.
• Season Ticket Loan and Cycle to Work Scheme.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.