At a Glance
- Tasks: Lead transformative operations for a major Google project, driving AI and tech integration.
- Company: Join a dynamic agency at the forefront of marketing and technology.
- Benefits: Enjoy flexible working, generous leave, and wellness perks.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by reshaping operations and enhancing client experiences.
- Qualifications: Proven experience in operational transformations and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
Location: London
Contract type: Fixed-Term Contract (6 months)
Full Time/Part time: Full Time
Reporting into: Operations Lead
Department: Operations
Role Overview
We are embarking on a major step-change in how we operate for our Google client—a brand-new approach, re‐engineered delivery process, and a new tech platform stack. This is an activation‐focused, hands‐on leadership role.
Key Responsibilities
- Global Strategy Alignment: Engage with the WPP Global GCL Team for Google to align on the WPP‐level AI and technology strategy, ensuring the UK operation is a full and active contributor to that global programme.
- Local Activation: Activate the AI and tech transformation within the UK Google operation, translating global strategy into local implementation with full synergy across WPP Google Media and UK operations.
- Transition Management: Own the master transition plan from day one; build it, communicate it, and hold the agency accountable through weekly governance cadences with senior leadership.
- Process Engineering: Operationalise the recent pitch methodology into documented, repeatable processes that teams can execute without reliance on individual institutional knowledge.
- Client Leadership: Act as the client‐facing lead on transformation where required, reassuring senior stakeholders that promised capabilities are on track and evidencing progress.
- Organisational Design: Partner with the Project Management Lead and Managing Partner to redesign team structures, define new role profiles, and close talent gaps through strategic hiring or development plans.
- Platform & Technology Adoption: Drive platform adoption, working alongside technology leads in WPP to onboard teams onto new tools, embed them into day‐to‐day workflow, and retire legacy systems cleanly.
- Change Management: Build and run the change management engine; create stakeholder maps, communications plans, resistance tracking, and feedback loops to bring the entire team on the journey.
- Performance & Reporting: Define and track transformation KPIs, reporting fortnightly to the C‐suite with honest RAG assessments and clear escalation paths for blockers.
- Sustainable Handover: Ensure that by the end of the 90‐day period, the new operating model is fully embedded, documented, and capable of being sustained by the existing leadership team without ongoing transformation support.
90‐Day Success Measures
- By Day 30: The master transformation plan is fully ratified, communicated, and has full leadership buy‐in.
- By Day 60: New, re‐engineered processes are live and being actively used within the UK operation.
- By Day 90: The full new operating model (People, Process, Platform) is embedded, documented, and handed over to permanent leadership.
- Days 90 - 180 (Post‐Handover): Success is measured by the sustained performance and optimisation of the new model by the existing team.
Requirements (What You Must Bring)
- A proven track record of leading complex operational transformations within a marketing, creative, or communications agency environment.
- Deep, simultaneous experience across all three pillars: people‐led change (org design, training), process re‐engineering, and platform/technology transitions.
- Strong executive stakeholder management skills, with confidence and credibility in client‐facing situations at the CMO or C‐suite level.
- Structured programme management expertise, with fluency in governance, risk management, reporting, and escalation frameworks.
- A reputation as a trusted integrator and coalition‐builder who brings people along with change rather than imposing it.
- Exceptional communication, interpersonal, and leadership skills.
- High levels of personal drive, resilience, and determination to deliver tangible outcomes under pressure.
Role Context & Working Style
- Reports to: Managing Partner, with a full mandate to execute the transformation.
- Works with: All department heads, People Team, Technology, Client Leads, and external vendors.
- Authority: Budget holder for transformation‐related spend; has decision rights over process and tooling within the agreed‐upon strategic parameters.
Benefits
- 25 days annual leave + 1 Volunteer Day
- Enhanced Maternity, Adoption and Shared Parental Leave
- Flexible Working Model with core working hours: 10am – 4pm
- Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests.
- Season Ticket Loan and Cycle to Work Scheme
- Life Assurance
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Technical Operations Transformation Director in London employer: Ogilvy India
At Ogilvy, we pride ourselves on being an exceptional employer, particularly for the role of Technical Operations Transformation Director in London. Our vibrant work culture fosters innovation and collaboration, offering employees a flexible working model and comprehensive benefits, including enhanced parental leave and wellness support. With a strong commitment to professional growth and a focus on meaningful transformation projects, we empower our team members to thrive and make a significant impact within the dynamic landscape of marketing and communications.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Transformation Director in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially around transformation and tech adoption.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive change and lead teams effectively. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Technical Operations Transformation Director in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational transformations, especially in marketing or creative environments. We want to see how your skills align with our needs!
Showcase Your Leadership Skills:In your application, emphasise your ability to lead teams through change and your experience with stakeholder management. We’re looking for someone who can inspire confidence at the C-suite level.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ogilvy India
✨Know Your Transformation Strategies
Make sure you’re well-versed in the latest trends and strategies in operational transformation, especially within marketing and tech. Be ready to discuss how you can align local operations with global strategies, particularly for clients like Google.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing executive stakeholders. You’ll want to demonstrate your confidence and credibility in client-facing situations, especially at the C-suite level.
✨Be Ready to Discuss Change Management
Familiarise yourself with change management principles. Be prepared to talk about how you’ve built stakeholder maps, communication plans, and feedback loops in previous roles to ensure smooth transitions.
✨Demonstrate Your Programme Management Expertise
Brush up on your programme management skills, particularly around governance and risk management. Be ready to explain how you’ve structured reporting and escalation frameworks in past projects to keep everything on track.
