Client Partner in London

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities.

About Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. The agency specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury's, Lloyds Banking Group, Madri, Unilever and Mondelēz International.

The Role: As a Client Partner for Influence, you are the senior-most steward of the agency's largest and most strategic client relationships. Your primary focus is to move beyond service delivery and become deeply embedded as a trusted strategic partner to the client's business and its C-suite leadership. You will be responsible for the long-term health and growth of the client relationship, orchestrating Ogilvy's full suite of capabilities—from PR and Influence to advertising and consulting—to solve their most complex business challenges.

• C-Suite Client Partnership: Build, maintain, and deepen relationships with senior-most client stakeholders, establishing yourself as their indispensable strategic advisor on all matters of brand, reputation, and influence.
• Strategic Account Growth: Drive the overarching strategic plan for the client, identifying and converting significant opportunities for organic growth that deliver value to the client and increase agency revenue.
• Integrated Leadership: Act as the central point of integration, seamlessly connecting Influence with PR, creative, strategy, and other agency crafts to deliver holistic, multi-channel solutions to the client's business problems.
• Commercial Accountability: Hold ultimate accountability for the financial health of your client portfolio, including annual forecasting, profitability, contract negotiations, and overall commercial stewardship.
• Team & Craft Excellence: Lead and inspire the integrated account team by example. Ensure the highest standards of creativity, strategic thinking, and executional excellence are consistently met, delegating effectively to senior leads.
• Strategic Counsel & Foresight: Proactively guide clients through the evolving market landscape, providing a forward-looking perspective on risks, opportunities, and innovations that will protect and grow their business.
• Communication & Collaboration: Articulate a compelling strategic vision for the client's business growth. Foster partnership at the C-suite level and orchestrate seamless collaboration between diverse agency capabilities to deliver a unified client experience.
• Organisation & Resource Management: Architect the cross-functional team and resource model required to service a major client relationship. Oversee the account's commercial health, ensuring strategic resource allocation drives both client success and agency profitability.
• Responsibility & Accountability: Hold ultimate accountability for the success of the client partnership, from commercial performance to creative excellence. Empower account directors to lead their workstreams while serving as the key point of contact between client C-suite and agency executive leadership.
• Problem Solving & Decision Making: Acts as the senior strategic advisor on the client's most complex business challenges. Makes decisive, high-stakes judgements to protect the long-term health of the partnership and navigate market complexities.
• Growth & Development: Champions a culture of excellence and growth for the account team. Mentors senior talent to become future client leaders and focuses on developing strategic skills that directly contribute to the growth of the client's business.
• Ogilvy Values & Behaviours: Shapes a culture across the account team where the agency's values are lived and celebrated. Ensures inclusivity, fairness, and psychological safety, acting as the ultimate role model for the partnership.

What You Will Need: Proven experience in a senior client leadership role (e.g., Business Director) with a track record of managing and growing multi-million-pound accounts. An existing reputation as a trusted advisor to C-suite level clients. Significant expertise in PR, Influence and Social, with a strong ability to lead integrated teams and strategies. Exceptional commercial acumen, with proven experience in financial forecasting, contract negotiation, and driving account profitability. Strong strategic thinking skills, with the ability to take a helicopter view of accounts, identify long-term opportunities, and define a clear path to success for the client's business. Collaborative mindset with the ability to identify and create opportunities to collaborate with clients and within the agency, leveraging a strong knowledge of the agency's full range of capabilities. Integrity and a passion for championing diverse thinking and building inclusive, high-performing teams.

How we help you Thrive: 25 days annual leave + 1 Volunteer Day. Enhanced Maternity, Adoption and Shared Parental Leave. Flexible Working Model with core working hours: 10am – 4pm. Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests. Season Ticket Loan and Cycle to Work Scheme. Life Assurance.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.