At a Glance
- Tasks: Manage billing processes, create invoices, and support the finance team.
- Company: Join a progressive firm with a vibrant work culture in Guernsey.
- Benefits: Full-time role with opportunities for career growth and development.
- Other info: Collaborative atmosphere with a focus on process improvement and client service.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Experience in billing, preferably in a legal setting, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
We think that our open and progressive work environment is something to shout about, and we're always looking for talented people who are looking for a platform to build a career. Our latest opportunity is for a Billing Administrator to join our business services department, and be part of our growing team. Working as part of the Europe & Asia Revenue team, the successful applicant will be responsible for supporting the business with the creation and distribution of invoices. The successful candidate will play a key role in helping drive process efficiencies and optimising the firm's working capital. You will report to the Manager of the Europe & Asia Revenue, based in Luxembourg.
Key Responsibilities
- Responsible for the revenue cycle for specified partners including WIP management and production of legal bills from initial creation through to distribution to clients.
- Regular review of WIP balances with fee earners / other members of the Finance team to agree where bills can be raised.
- Providing support to the business for complex billing requirements, including amendments to bills reversals, write offs and database amendments.
- Act as subject matter expert for billing on the firm's practice management system and seek opportunities to improve utilisation of billing functionality and enhance internal processes.
- Managing billing email inboxes and addressing emails in a timely manner.
- Ensuring queries and escalations are handled correctly and promptly through to appropriate resolution, including handling queried invoices.
- Implementing process improvements for new and existing matters.
- Monitoring changes in invoicing requirements of clients and ensuring adherence to these requirements to support timely payment.
- Liaising with clients to obtain matter/purchase order numbers, where required.
- Collaborating with internal fee earning teams to ensure invoices comply with external counsel guidelines.
- Providing ad-hoc support to the wider Finance team where required.
- Ensuring WIP comments and forecasting against matters are recorded promptly.
Skills, Knowledge and Expertise
- Essential: Prior experience working in a billing role, preferably in a legal environment.
- Essential: Basic proficiency in the use of Microsoft Office.
- Preferred: Experience using Aderant tools and automated workflows.
- Highly diligent with an organised and timely approach to work, ensures attention to detail.
- Able to prioritise multiple matters and meet tight deadlines.
- Excellent client service mentality with a ‘can do, will do’ attitude.
- Effective and respectful communication, both verbally and in writing.
- Ability to work proactively and effectively within a team and with minimal supervision.
- Analytical and logical approach, with a strong sense of initiative.
- Awareness of the importance of the wider commercial environment.
- A team ethos and excellent client service mindset.
Billing Administrator employer: Ogier Legal Limited
At our company, we pride ourselves on fostering an open and progressive work environment that encourages career growth and development. As a Billing Administrator in Guernsey, you will be part of a dynamic team within the Europe & Asia Revenue department, where your contributions will directly impact our operational efficiencies and client satisfaction. With a strong emphasis on collaboration, innovation, and employee well-being, we offer a unique opportunity to thrive in a supportive atmosphere while enjoying the beautiful surroundings of Guernsey.