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- Tasks: Lead a team providing top-notch admin support for private patients and overseas visitors.
- Company: Join Harrogate and District NHS Foundation Trust, dedicated to outstanding care and community wellbeing.
- Benefits: Enjoy a supportive culture, staff recognition, and wellbeing programs like physiotherapy services.
- Why this job: Make a real impact in patient care while developing your leadership skills in a dynamic environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Posts may close early due to high interest; check visa eligibility before applying.
The predicted salary is between 36000 - 60000 £ per year.
To work as part of the Private Patient and Overseas Visitors team providing administrative support of a high standard. Demonstrates due diligence whilst maintaining and promoting effective working practices commensurate with the post. Maintains confidentiality relating to the welfare and treatment of patients and staff at all times.
Responsibilities include:
- Working as a member of the Admin Team and supervising the Administration Team.
- Providing administrative support to the Management Team in the Private Patients and Overseas Visitors Service.
- Supervising and prioritising the work of admin staff daily to meet department needs.
- Ensuring tasks are completed accurately and promptly.
- Record keeping and ensuring all documentation, both written and electronic, is accurately completed using relevant software.
- Supporting high standards of patient care.
- Handling telephone enquiries for the Private Patients and Overseas Visitors Service.
- Inputting complex clinical and other data accurately into computer systems.
- Managing multiple tasks in a demanding environment.
- Overseeing outpatient clinics to ensure high-quality service and optimal clinic usage.
- Booking inpatient procedures, coordinating staffing, and informing relevant departments.
- Registering new private patients, checking discharge dates, status, and follow-up appointments.
- Informing patients about admissions or outpatient appointments, including payment and insurance details.
About Harrogate and District NHS Foundation Trust:
We care for the population in Harrogate and surrounding areas, providing outstanding care and valuing kindness, integrity, teamwork, and equality. We offer a supportive work culture, staff recognition, and wellbeing programs, including employee assistance and physiotherapy services.
Additional notes:
- Posts may close early due to high interest.
- Visa sponsorship is role-specific; please verify eligibility before applying.
- No relocation packages are offered for Agenda for Change roles.
- All offers are subject to pre-employment checks.
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Private Patients and Overseas Visitors Team Leader employer: Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust
Contact Detail:
Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Patients and Overseas Visitors Team Leader
✨Tip Number 1
Familiarise yourself with the specific software and systems used in administrative roles within healthcare. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in managing teams or supervising staff, as this role requires strong leadership skills. Be prepared to discuss specific examples of how you've successfully led a team in a busy environment.
✨Tip Number 3
Showcase your ability to handle multiple tasks efficiently. Prepare to share instances where you've successfully managed competing priorities, especially in a healthcare setting, to illustrate your capability to thrive under pressure.
✨Tip Number 4
Research Harrogate and District NHS Foundation Trust's values and culture. Aligning your personal values with theirs during the interview can demonstrate your commitment to their mission and enhance your chances of landing the job.
We think you need these skills to ace Private Patients and Overseas Visitors Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Private Patients and Overseas Visitors Team Leader position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles, particularly those involving supervision or management. Mention specific examples where you maintained confidentiality and provided high-quality patient care.
Showcase Your Skills: Demonstrate your ability to manage multiple tasks in a demanding environment. Include examples of how you've successfully prioritised work and supported teams in previous positions, especially in healthcare settings.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in administrative roles. Highlight specific examples where you successfully managed multiple tasks, prioritised workloads, and maintained high standards of accuracy in documentation.
✨Demonstrate Team Leadership
As a team leader, it's crucial to show your ability to supervise and motivate others. Share instances where you've led a team, resolved conflicts, or improved team performance, emphasising your leadership style and how it aligns with the values of the organisation.
✨Emphasise Confidentiality and Patient Care
Given the sensitive nature of the role, be ready to discuss how you handle confidential information. Provide examples of how you've ensured patient confidentiality in past roles and your commitment to maintaining high standards of patient care.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenging situations you've faced in previous jobs, particularly in a healthcare setting, and how you navigated them to ensure effective service delivery.
