Senior Casework Associate - Regulator Impact & Licensing in Birmingham

A water regulation authority is seeking a Casework Senior Associate to manage complex customer inquiries and complaints. The role involves leading investigations and overseeing licence applications. Suitable candidates will possess strong customer service skills, experience in demanding casework, and the ability to work collaboratively under pressure. The position is hybrid, with licenses to operate from both Birmingham and London. Excellent benefits include a generous pension scheme, training opportunities, and a focus on work-life balance. #J-18808-Ljbffr