Ofwat, the Water Services Regulation Authority, invites applications for a 2nd Line Support Engineer in Birmingham with hybrid working. You will deliver 2nd line IT support, manage incidents, and support Microsoft 365, SharePoint, and device management to ensure reliable services for colleagues across the organisation.
The role requires strong problem solving, customer service, and ITIL‑aligned practices. Ofwat operates with integrity and expects SC clearance within the first six months of
Hybrid 2nd Line IT Support Engineer (Microsoft 365) in Birmingham employer: Ofwat
OFWAT is an exceptional employer, offering a dynamic work environment in Cardiff that fosters collaboration and innovation. With a strong commitment to employee well-being, we provide flexible working arrangements, generous parental leave, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in the regulatory landscape of Wales.
