Ofqual is recruiting a Senior Officer to join the Complaints team in Coventry. This fixed-term 12-month contract role focuses on leading complex casework, gathering evidence, and making well-reasoned decisions in line with procedures.
You will manage a varied caseload and work with colleagues and stakeholders across Ofqual to identify trends and risks affecting the qualifications system. The role is hybrid with three days remote.
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Lead Investigator, Complaints & Enquiries (Hybrid) in Coventry employer: OFQUAL
At Ofqual, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture in the heart of Coventry. As a Research Fellow, you will have access to professional development opportunities, allowing you to grow your expertise while contributing to meaningful projects that impact education standards and student fairness. Our hybrid working model ensures a healthy work-life balance, making Ofqual a rewarding place to advance your career.
