Senior Technical Business Analyst
Senior Technical Business Analyst

Senior Technical Business Analyst

Glasgow Full-Time 40000 - 60000 ÂŁ / year (est.) No home office possible
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Ofgem

At a Glance

  • Tasks: Transform data insights into actionable outcomes for a greener energy future.
  • Company: Join Ofgem, a leader in fair and sustainable energy solutions.
  • Benefits: Enjoy a competitive salary, generous leave, and a Civil Service pension.
  • Other info: Flexible hybrid working options and excellent career development opportunities.
  • Why this job: Make a real impact on millions while supporting Net Zero goals.
  • Qualifications: Experience in data engineering and strong stakeholder management skills required.

The predicted salary is between 40000 - 60000 ÂŁ per year.

Overview

Ofgem is leading the charge in delivering a fairer, greener energy future. We’re looking for a Senior Technical Business Analyst to join us and play a pivotal role in transforming data-driven insights into actionable outcomes that protect consumers and support our Net Zero goals. This is a fixed-term position, initially for 12 months, with the opportunity to work across a range of high-impact data engineering projects in a technical BA capacity.

Our data engineers build the data foundation for Ofgem’s critical work, and you will be fundamental in their success. You’ll be joining a team that impacts millions of lives across the UK by ensuring organisations act fairly and responsibly, incentivising infrastructure investment critical to net zero and enabling government schemes to drive uptake of green technologies. You’ll work in a supportive, flexible environment with hybrid working options and a generous benefits package, including a Civil Service pension and competitive holiday allowance.

Read on to find out more about the role and requirements.

Key Responsibilities

  • Work with stakeholders to elicit, document and refine user stories and technical requirements for data and analytics projects.
  • Translate business needs into clear, actionable technical specifications for developers.
  • Lead the adoption of DevOps practices, with a focus on data pipeline and ingestion processes.
  • Support the migration of legacy and citizen-developed solutions to production systems, ensuring compliance with best practices and organisational standards.
  • Model business processes, analyse business needs, and model system data.
  • Stakeholder engagement, building and maintaining strong relationships and communicating effectively and consistently.
  • Develop and execute test plans to ensure the quality of deliverables, complying with industry standards and best practices.

Key Outputs and Deliverables

  • Technical requirement documentation and translation between business and developers, with carefully and consistently documented business rules.
  • Creation of structured work items in our ticketing software as epics, features, stories and tasks.
  • Well-defined acceptance criteria with the Product Owner and subject matter experts (SMEs).
  • When scope of work changes, production of clear definitions of the changes and full impact analysis for the end to end.
  • Ensuring quality assurance and maintenance of key requirements documents and specifications.

Person specification

  • Extensive experience in requirements gathering and analysis, specifically in a data engineering environment. (Lead criteria)
  • Expertise in backlog management (e.g. Azure DevOps) and facilitation of agile practices.
  • Strong stakeholder management skills, ability to clarify needs and commitments through consultation and consideration of consequences while focusing on user and business needs.
  • Experience migrating legacy or citizen-developed solutions to production-grade systems.
  • Ability to create high-quality user stories and technical documentation.
  • Formal qualification in Business Analysis such as BCS International Diploma in Business Analysis, or equivalent experience.

Behaviours

  • Communicating and Influencing
  • Managing a Quality Service
  • Delivering at Pace

Compensation and Benefits

Salary: ÂŁ47,895. Ofgem contributes ÂŁ13,875 towards Civil Service Defined Benefit Pension scheme. Benefits include 30 days annual leave after 2 years, training and development opportunities, flexible/hybrid working, and other civil service benefits aimed at supporting work-life balance.

Application information

This vacancy uses Success Profiles and will assess Behaviours and Experience. The deadline for application submission is 23:55 on Monday 20 October 2025. When you press the “Apply now” button, you will be directed to a Civil Service Jobs website to apply. The Civil Service online tests are guidance and not timed; you can complete them at your own pace after which you will be asked to provide personal details, your career history and qualifications. You will then provide a 1,250-word personal statement evidencing how you meet the essential criteria. Plagiarism or cheating will be investigated and may withdraw applications. See Civil Service guidance on AI usage in recruitment.

The personal information collected may be shared with Cifas to prevent fraud and other misconduct. Guarding your data rights is important; details are available at the provided links. Cloud-based security checks and SC clearance information are also provided as part of the eligibility guidance.

Location: Glasgow, Scotland, United Kingdom. This role is suitable for individuals seeking a hybrid work arrangement and flexible hours.

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Senior Technical Business Analyst employer: Ofgem

Ofgem is an exceptional employer, offering a supportive and flexible work environment that prioritises employee well-being and professional growth. As a Senior Technical Business Analyst, you will have the opportunity to engage in impactful data engineering projects that contribute to a fairer, greener energy future while enjoying a generous benefits package, including a Civil Service pension and extensive training opportunities. Located in Glasgow, this role allows for hybrid working arrangements, making it ideal for those seeking a balanced work-life experience.
Ofgem

Contact Detail:

Ofgem Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Technical Business Analyst

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Ofgem on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by diving deep into Ofgem’s projects and values. Show us how your experience aligns with their mission for a greener future. Tailor your examples to highlight your data engineering skills and stakeholder management.

✨Tip Number 3

Practice your responses to common interview questions, especially around requirements gathering and agile practices. We want to see you shine, so rehearse your answers until they feel natural and confident.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Ofgem team and making a difference.

We think you need these skills to ace Senior Technical Business Analyst

Requirements Gathering
Technical Documentation
Stakeholder Management
Agile Practices
Backlog Management
Data Engineering
DevOps Practices
Quality Assurance
Impact Analysis
User Story Creation
Business Process Modelling
Test Plan Development
Communication Skills
Analytical Skills

Some tips for your application 🫡

Know the Role Inside Out: Before you start writing, make sure you really understand what the Senior Technical Business Analyst role entails. Dive into the job description and highlight key responsibilities and requirements. This will help us tailor your application to show how you fit perfectly!

Craft a Compelling Personal Statement: Your personal statement is your chance to shine! Use it to showcase your experience in requirements gathering and data engineering. Make sure to back up your claims with specific examples that demonstrate your skills and how they align with Ofgem's goals.

Be Clear and Concise: When documenting your experiences, clarity is key. Use straightforward language and avoid jargon where possible. We want to see your ability to translate complex ideas into simple terms, just like you would when working with stakeholders.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, it gives you a chance to double-check everything before hitting submit!

How to prepare for a job interview at Ofgem

✨Know Your Data Inside Out

As a Senior Technical Business Analyst, you'll be dealing with data-driven insights. Make sure you brush up on your knowledge of data engineering concepts and practices. Be ready to discuss how you've translated business needs into technical specifications in the past.

✨Master Stakeholder Engagement

Strong stakeholder management skills are crucial for this role. Prepare examples of how you've built relationships and clarified needs in previous projects. Think about specific instances where your communication made a difference in project outcomes.

✨Showcase Your Agile Experience

Since the role involves backlog management and agile practices, be prepared to talk about your experience with tools like Azure DevOps. Highlight any successful projects where you facilitated agile methodologies and how they contributed to the project's success.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle changes in project scope. Think of examples where you've conducted impact analysis or adapted to new requirements, and be ready to explain your thought process.

Senior Technical Business Analyst
Ofgem
Location: Glasgow
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