At a Glance
- Tasks: Lead Agile projects and manage delivery teams to ensure successful outcomes.
- Company: Ofgem regulates the UK's energy industry, ensuring safe and sustainable energy for all.
- Benefits: Enjoy hybrid working, 30 days annual leave, and excellent training opportunities.
- Other info: Join a diverse team committed to achieving Net Zero energy by 2050.
- Why this job: Be part of a high-profile team driving strategic change in the energy sector.
- Qualifications: Experience in Agile project management and a recognised Agile qualification required.
The predicted salary is between 30000 - 50000 £ per year.
Join to apply for the Scrum Master / Delivery Manager role at Ofgem.
As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business can rely on a safe and environmentally sustainable energy supply. We are developing a new digital service to support the heat network industry and facilitate our regulatory activity.
This is an opportunity for an experienced hybrid project manager and Scrum Master to join the heat networks team, working to develop the new digital service in support of new regulations. We seek someone with experience of both waterfall and agile methodologies, who can coach delivery teams toward rapid, incremental delivery, run end‑to‑end projects (Waterfall) and lead agile ceremonies. The candidate must be comfortable working with SROs, steering groups and reporting programme‑level risks, issues, deliverables and milestones.
Key Responsibilities
- Deliver projects and services using Agile methodologies, act as scrum master, leading and coordinating Agile ceremonies.
- Work with the Senior Product Manager and product manager (Product Owner) to define the roadmap for any given product or project and support the team to break work down to stories they can deliver.
- Track delivery through fortnightly sprints/monthly reporting and maintain a project highlight report.
- Protect the team from outside distraction and ensure collaboration, communication and focus on mutually agreed priorities.
- Provide the Ofgem community with confidence in the effectiveness of Delivery Management and support the organisation in maturing our practices in line with Government Digital Service (GDS) standards.
- Escalate project and product risks and issues, removing barriers to delivery.
- Lead and develop a team to deliver consistently high performance against objectives.
Key Outputs and Deliverables
- Project and programme reporting with delivery schedules clearly planned, communicated and tracked, including risks, issues and decisions.
- Ensure appropriate governance and Agile ceremonies such as sprint planning, retrospectives and showcases.
- Deliver an effective and motivated team that meets team and organisational objectives.
- Frequent and iterative deployment and delivery using Agile approaches.
- Effective communication within IT, project teams and business end‑users.
Person Specification
- Experience delivering complex projects or programmes within an Agile framework (lead criteria).
- Strong interpersonal skills, flexibility and ability to manage and motivate project teams (lead criteria).
- Experience delivering digital products and services.
- Project planning, resource planning, budgeting and forecasting.
- Excellent IT knowledge, including experience with MS Office applications, MS Project and new tools such as Azure DevOps.
- A recognised Agile qualification such as Certified Scrum Master or equivalent experience.
- Government Digital Service (or equivalent) experience.
Behaviours
- Changing and Improving
- Making Effective Decisions
- Delivering at Pace
Alongside your salary of £34,213, Ofgem contributes £9,911 towards your membership of the Civil Service Defined Benefit Pension scheme.
Ofgem can offer you a comprehensive and competitive benefits package which includes: 30 days annual leave after 2 years, excellent training and development opportunities, a generous Civil Service pension, hybrid working (currently 1 day a week in the office), flexible working hours, family‑friendly policies and other benefits such as clean and bright offices, engaged networks and the opportunity to contribute to our ambitious Net Zero energy targets by 2050.
This vacancy is using Success Profiles and will assess your behaviours and experience.
When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel) and upload a copy of your anonymised CV.
You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly how you meet each of the essential and desirable skills and capabilities.
Both the Civil Service and Ofgem expect all candidates to abide by the principles of honesty and integrity. Ensure that any evidence submitted as part of your application is truthful and factually accurate; any instances of cheating will be investigated, and if proven, the relevant application will be withdrawn.
The personal information we have collected will be shared with Cifas to prevent fraud, other unlawful behaviour and to verify your identity. Further details of how your information will be used, and your data protection rights, can be found at https://www.cifas.org.uk/fpn.
Click ‘apply now’ to be redirected to the Civil Service Jobs website to apply for the role. The deadline for application submission is 23:55 on Monday 27th October 2025.
Feedback will only be provided if you attend an interview or assessment.
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Scrum Master / Delivery Manager in Cardiff employer: Ofgem
Ofgem is an exceptional employer that prioritises innovation and collaboration, making it an ideal place for a Chief Technology Officer to thrive. With a strong commitment to employee development and a culture that embraces change, you will have the opportunity to lead transformative projects while working in a supportive environment that values your contributions. Located at the heart of the energy sector, Ofgem offers unique insights and the chance to make a meaningful impact on the digital landscape of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Scrum Master / Delivery Manager in Cardiff
✨Tip Number 1
Familiarise yourself with both Agile and Waterfall methodologies, as this role requires a strong understanding of both. Consider brushing up on your Scrum Master skills and be ready to discuss how you've successfully led teams in these frameworks during your interview.
✨Tip Number 2
Prepare to demonstrate your experience in managing complex projects by thinking of specific examples where you’ve delivered results. Highlight any strategic changes you’ve driven in previous roles, especially in a regulatory or digital service context.
✨Tip Number 3
Engage with the energy sector and Ofgem’s initiatives before your interview. Understanding their current projects and challenges will help you tailor your responses and show your genuine interest in contributing to their mission.
✨Tip Number 4
Network with current or former employees of Ofgem on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Scrum Master / Delivery Manager in Cardiff
Some tips for your application 🫡
Understand the Role:Before you start writing your application, make sure you thoroughly understand the responsibilities and requirements of the Scrum Master/Delivery Manager role at Ofgem. Tailor your application to highlight how your experience aligns with their needs.
Craft a Strong Personal Statement:Your personal statement is crucial. Use it to clearly demonstrate how you meet the essential and desirable skills listed in the job description. Provide specific examples from your past experiences that showcase your ability to deliver projects using Agile methodologies and manage complex stakeholder relationships.
Highlight Relevant Experience:In your CV and personal statement, emphasise your experience with both Agile and Waterfall methodologies. Mention any relevant qualifications, such as being a Certified Scrum Master, and detail your experience in delivering digital products and services.
Be Honest and Accurate:Ensure that all information provided in your application is truthful and accurate. The Civil Service values integrity, so avoid any form of plagiarism or misrepresentation of your experiences. This will not only reflect well on you but also align with Ofgem's expectations.
How to prepare for a job interview at Ofgem
✨Showcase Your Agile Experience
Make sure to highlight your experience with Agile methodologies during the interview. Be prepared to discuss specific projects where you acted as a Scrum Master, detailing how you facilitated ceremonies and coached teams towards successful delivery.
✨Demonstrate Stakeholder Management Skills
Since the role involves working with various stakeholders, be ready to share examples of how you've effectively managed relationships in previous roles. Discuss how you communicated project updates and escalated risks to ensure transparency and collaboration.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you had to manage shifting priorities or conflicting views, and explain how you navigated those challenges successfully.
✨Align with Ofgem's Values
Research Ofgem's mission and values, particularly their commitment to sustainability and consumer protection. During the interview, express how your personal values align with theirs and how you can contribute to their goals, especially in the context of developing digital services.
