At a Glance
- Tasks: Support audit programmes and ensure compliance with social and environmental schemes.
- Company: Ofgem is the independent energy regulator for Great Britain, focused on protecting consumers and promoting a net-zero energy system.
- Benefits: Enjoy hybrid working, 30 days annual leave after 2 years, and excellent training opportunities.
- Other info: Work from Cardiff, Glasgow, or London with flexible hours and a supportive work culture.
- Why this job: Join a mission-driven team making a real impact on energy sustainability and consumer protection.
- Qualifications: No prior experience required; just bring your passion for detail and organisation.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Operations Officer role at Ofgem.
Direct message the job poster from Ofgem.
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London; we are especially welcoming applications from people based in Cardiff and Glasgow.
Hybrid working – on average, one day per week in the office, or approximately 20% of the month.
Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while delivering a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.
This role supports the Delivery and Schemes audit programme, through working with contracted auditors to safeguard/ensure compliance of the social and environmental schemes administered by Ofgem.
Are you passionate about evaluating and scrutinising evidence with precision? Do you possess a keen eye for detail and excel in both written and oral communication? If you are highly organised, can prioritise tasks efficiently, and thrive both independently and as part of a team, we want to hear from you!
Responsibilities
- Supporting the Senior audit lead, Participant Audit and other audit team members in the implementation and delivery of external audit programmes undertaken by our contracted auditors.
- Contributing to updating existing practices and procedures, where appropriate.
Key Outputs and Deliverables
- The key outputs and deliverables of this role will be to support FIT and/or RO/REGO generator, agent and supplier audits by:
- Compilation of audit information packs (including some use of data analytics software to obtain relevant data), ensuring these are sent to contracted auditors in a timely manner
- Reviewing draft audit reports, and drafting letters summarising audit findings
- Chasing, collating and responding to correspondence from audited parties by telephone, email or letter
- Logging and monitoring progress of audits using internal systems and processes
- Maintaining, testing and updating internal systems and administrative processes from time to time
- Adhering to KPI deadlines and expectation of managing own workload to meet the KPI requirements
Benefits
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Qualifications
- Entry level
Employment type
- Full-time
Job function
- Administrative
- Government Administration
Operations Officer in Cardiff employer: Ofgem
Ofgem is an exceptional employer, offering a dynamic work environment where employees can thrive while contributing to the vital mission of regulating energy in Great Britain. With a strong focus on employee development, flexible working arrangements, and a commitment to social responsibility, Ofgem fosters a culture that values collaboration and innovation. Located in vibrant cities like Cardiff and Glasgow, employees enjoy a supportive atmosphere with access to comprehensive benefits, including generous leave and a robust pension scheme, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Officer in Cardiff
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Ofgem, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Ofgem and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Operations Officer in Cardiff
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ofgem and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Ofgem
✨Get to Know Public Sector Values
Before your interview with Ofgem, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ofgem.
